Patient Services Supervisor

Job Description:

Patient Services Supervisor

Description

Patient Services Supervisor
43607BR
43607BR

Position Description
Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor.

Major/Essential Functions

• Oversees frontline administrative staff in clinic or hospital
• Manage staff scheduling
• Handle billing inquiries
• Resolving patient complaints
• Maintain compliance with health care regulations

Required Qualifications

• High school diploma or equivalent
• A minimum of five (5) years of customer service experience, of which two (2) years are in a supervisory role
• Experience in a clinic or physician's office preferred.
• OR At least three (3) years of experience at TTUHSC in the Patient Services Program, with one (1) year of supervisory experience.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=906473

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.








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