Permit Technician I, II or III

Job Description:

Permit Technician I, II or III

Description

Summary

Permit Technician I
Minimum starting salary is $23.00 hourly , depending on qualifications

Minimum Qualifications
Required:

• H.S. Diploma or GED equivalent
• 1 year customer service experience

Position Overview
Under basic supervision, provides customer services for internal and external customers and processes permits for the Development Services Department.

Essential Functions

• Assists internal and external customers with various Development Services Department and right-of-way permit issues; processes building, trade and right-of-way permits; performs duties within the scope of authority and training and in compliance with City policies.
• Responds to permit and inspection questions from customers; maintain account records and process payments and technical documents.

Permit Technician II
Minimum starting salary is $26.00 hourly , depending on qualifications

Minimum Qualifications
Required:

• H.S. Diploma or GED equivalent, 2 years of permitting experience, and one approved ICC certification or
• H.S. Diploma or GED equivalent and 4 years of permitting experience

Position Overview
Under basic supervision, provides customer services for internal and external customers, and processes permits for the Development Services Department

Essential Functions

• Serves as a primary customer contact for internal and external customers regarding Development Services Department and right-of-way permit matters; provides clear guidance on permitting requirements; coordinates with internal staff to facilitate review and processing of building, trade, and right-of-way permits; performs duties within delegated authority, training, and in compliance with City policies.
• Provides informed responses to customer inquiries regarding permit and inspection requirements and procedures.
• Maintains account records and process payments and technical documents.
• Assists with training permit technician staff.

Permit Technician III
Minimum starting salary is $29.00 hourly, depending on qualifications

Minimum Qualifications
Required:

• H.S. Diploma or GED equivalent and 3 years of permitting experience, one approved ICC certification, and an ICC Permit Technician certification or
• H.S. Diploma or GED equivalent and 5 years of permitting experience and an ICC Permit Technician certificatio n

Essential Functions

• Serves as a primary point of contact for internal and external customers regarding Development Services Department and right-of-way permitting requirements; provides technical guidance on applicable codes, standards, and submittal requirements; coordinates with internal review staff to facilitate the technical review and processing of building, trade, and right-of-way permits; performs duties within delegated authority, training, and in compliance with City policies.
• Responds to customer inquiries regarding permits and inspections by providing accurate, code-informed guidance.
• Independently maintains permit and account records; processes payments and reviews technical documents for completeness and compliance in accordance with City policies and procedures.
• Assists with training permit technician staff.

The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:

• Meaningful and challenging work
• Make a difference and improve communities
• Competitive Salary and Benefits
  • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
  • Mandatory TMRS Retirement Plan with a 2:1 City Match
  • Education Assistance Program
  • Paid Parental Leave
  • Employee Assistance
  • Longevity Pay
  • And More!
• Chance to do work you are passionate about
• Desire to give back

Salary:

See Position Description