Support Service Worker I (Contingent) – Public Health - Family Health Programs

Job Description:

Support Service Worker I (Contingent) – Public Health - Family Health Programs

Description

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.

DEPARTMENT OF HEALTH & HUMAN SERVICES
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

ABOUT THE POSITION

The Support Service Worker I (SSW I) works with the Family Health Program team within the Public Health Division in the Health and Human Services Department (HHS). The Family Health Program team works closely with families, new mothers, and children up to five (5) years of age. The Support Service Worker I is responsible for assisting families with young children to strengthen the parent-child relationship. The Support Service Worker I assists parents with improving their ability to problem solve and advocate for themselves and their children. The Support Service Worker I participates in outreach activities, identifies, and refers families to community resources, facilitates access of services, and makes appointments for their families at other supportive agencies such as health care appointments. The Support Service Worker I is also responsible for maintaining accurate detailed records, assisting the families in establishing goals and the associated plan to accomplish the goals, as well as assisting with the standardized assessment of the normal growth and development of their child.
Currently, there is one (1) full-time, contingent/temporary Support Service Worker I (SSW I) vacancy in the Department of Health and Human Services’ Division of Public Health’s Family Health Program.

ABOUT YOU

OUR HIGHLY QUALIFIED CANDIDATE
Our highly qualified candidate works well as part of a multi-disciplinary team. The ideal candidate must have the ability to effectively assist families by providing information and referrals to appropriate medical homes for the families’ children. The highly qualified candidate must have the ability to maintain detailed records utilizing a program database. In addition, the successful candidate must be able to participate in outreach activities. The highly qualified candidate must have strong interpersonal and teamwork skills, initiative, independent judgment, excellent problem-solving, and collaboration skills. Knowledge of County programs such as Medi-Cal, WIC and other community-based organizations are desirable.

QUALIFICATIONS
Knowledge of:

• The ethnic, economic, and social factors affecting residents and special populations of the community or clients served by Health and Human Services programs.
• Major community resources including social, employment and health services.
• Ethnic, economic and social barriers which inhibit residents from seeking and receiving services and methods of overcoming or lowering service providing barriers.
• Acceptable household management and personal care standards such as basic nutrition, economical meal planning, money management and budgeting and personal health and hygiene standards, methods and practices.
• Normal health needs of infants, children, adolescents, adults and aged persons.
• Signs and symptoms requiring medical assistance.
• Computer applications related to the work.
• Standard office practices and procedures, including filing and the operation of standard office equipment.

Ability to:

• Quickly learn program rules, regulations, procedures and services.
• Perform routine eligibility support tasks and standard office support work.
• Develop the skill to recognize specific indications of need for various services.
• Follow oral and written instructions.
• Maintain accurate records and files.
• Make accurate arithmetic calculations.
• Prepare standard reports related to the work performed.
• Establish and maintain effective working relationships with clients, children, representatives of the community served, employees of County departments and other agencies and the public.

MINIMUM QUALIFICATIONS
Two years of experience in a health, social service or community organization that has included some direct client contact with a varied population, plus successful completion of six (6) semester units from a recognized college or university in health science, behavioral science, and/or social welfare. College-level education in a field as listed above may be substituted for the experience on a year-for-year basis to a maximum of one year. An additional six months of experience may substitute for the educational requirement.

IMPORTANT INFORMATION

For any questions concerning this position announcement, please contact at Sarah Githens at [email protected] .

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Live Scan ( Special Requirements ): Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice Live Scan check prior to appointment.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 3/20/2026 11:59 PM Pacific

Salary:

$31.80 - $38.32 Hourly