Community Development Technician I

Job Description:

Community Development Technician I

Description

DESCRIPTION

Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application.

The Community Development Department is comprised of the Building, Code Enforcement, Fire Prevention, Planning, Business Licensing, Grants Management, and Housing Divisions. The Community Development Technician is intended to be one of two primary customer service representatives for the department. Although both Technicians provide technical and administrative support services to all seven divisions, each Technician will specialize in one of the two primary permitting and application functions of the Department- namely, building services or planning and business licensing services. The position reports to the Chief Building Official and may receive general direction from the Planning Manager(s) and Community Development Director.

Community Development Technician I is the entry and first working level classification for this technical support series. Initially under close supervision, incumbents perform the more routine office administrative duties while learning key department concepts and City policies and procedures. Incumbents’ work is observed and reviewed during performance and upon completion. As experience is gained, there is more diversity in assignments and greater independence of action within established guidelines. Incumbents may advance to the higher level after gaining experience and demonstrating the proficiency required in order to meet the qualifications of the higher level class.

JOB REQUIREMENTS

These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all-encompassing of the duties to be performed under this job title.

• Greets and provides professional and courteous service/information to the public at the front counter, via phone and email providing basic building, planning and housing information.
• Intakes planning, fire, and building permits and business license and housing program applications via email, mail and at the Community Development counter.
• Organizes and maintains files associated with the divisions of the Community Development Department.
• Coordinates all phases of the plan check review process, including sending and receiving plan check documents for review by other City departments; and performs plan check services for minor and/or over the counter building permits (e.g. kitchen, bathroom remodels).
• Receives and processes payments for permits and other Department applications.
• Issues over the counter permits.
• Updates and maintains Community Development Department forms, documents and procedural information for public distribution.
• Intakes, evaluates, reviews, and approves applications for business licenses.
• Processes payments, enters information into Tyler Cashiering and prepares daily bank deposits.
• Assists with the management and maintenance of various internal database and technological systems including Munis, Granicus, Laserfiche, as well as the Community Development website.
• Assists the planning division with technical aspects of the planning process including researching and gathering data and responding to minor zoning inquiries.
• Assists the housing division including researching data, assembling housing application materials, organization of files, intaking applications and gathering statistical data related to population and housing trends, etc.
• Performs other office tasks such as ordering supplies, processing mail, etc.
• May assist in the preparation of agendas, minutes, and staffing of Community Development Department boards and commissions.

• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Customer relations techniques.
• Basic construction methods and materials, engineering principles and practices, and building safety standards.
• General community development principles, including building, planning, zoning, and housing.
• Standard office and word processing clerical procedures, with emphasis on correct English grammar and spelling.
• Use of computer systems and other office equipment.
• Standard formats for reports, records, agendas and minutes, and correspondence.
• Local ordinances pertaining to building, planning and housing.
• Computer software applications and data base management, including Access, Word, Excel and Power Point software, and GIS.

Ability to:

• Follow oral and written directions.
• Organize work and establish priorities.
• Read and interpret building and planning codes, and regulations.
• Provide outstanding and friendly customer service.
• Establish and maintain cooperative and productive working relationships with the public and staff.
• Gather information and compile database/catalog of technical planning, housing and building information and permit processes.
• Compute fees.
• Work in a fast-paced team environment.
• Apply logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate policies, procedures and protocols.
• Research, compile, and summarize a variety of informational and statistical data and materials.
• Occasionally lift and/or move up to 25 pounds.

Education and Experience:

Either the equivalent to completion of two years of college in a technical field related to the work, OR equivalent to graduation from high school and three years of office administrative support which included significant public contact.

SELECTION PROCEDURE

Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check.

In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States.

In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test.

The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce.

Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures.

The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees may receive benefits on a pro-rated basis.

To learn more details, contact us at [email protected].

Salary:

$48,547.20 - $61,963.20 Annually