Facility Service Specialist - Austin Convention Center

Job Description:

Facility Service Specialist - Austin Convention Center

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Facility Service Specialist

Purpose:

This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Duties, Functions, and Responsibilities:

• Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  
• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
  
• Conducts site inspections and reports on maintenance needs and safety violations.
  
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
  
• Calculates figures and compiles data and information for reports, cost estimates, etc.
  
• Prepares and maintains status reports on projects.
  
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
  
• Research information as requested or needed.
  
• Answers questions from internal and external customers.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of facility maintenance.
  
• Knowledge of Federal, State, and Local laws.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of safety practices and procedures.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of general maintenance practices.
  
• Knowledge of monitoring of contracts and/or vendors.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in planning and organizing.
  
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience.
  
• Experience may substitute for education up to the maximum of four (4) years.
  

Licenses and Certifications Required:

• Class C Driver License.
  
• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.
  

Physical Requirements:

• Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.
  

Preferred Qualifications:

• Experience with facilities operations & event services.
  
• Experience with inventory control.
  
• Experience providing administrative support to management & employees.
  
• Advanced proficiency and work experience with Microsoft Excel, including formulas, tracking spreadsheets, and reporting tools.
  
• Experience with record keeping & records retention.
  
• Work experience with analyzing data, problem-solving, and process improvement.
  

Notes to Candidate:

Salary Range: $31.39 - $39.24

Location: Palmer Events Center

Days and Hours: Hours may vary based on operational needs. Alternative schedules and remote work options are available; however, the position requires at least 40% in-office each week. A flexible hybrid schedule may be offered after successful completion of the probationary period.

When completing the City of Austin employment application:

The City of Austin employment application is an official document. Incomplete applications will not be considered. A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.

• A detailed, complete City of Austin employment application is required to evaluate your qualifications.
  
• Please be thorough in completing the employment application. List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), detailed job duties/responsibilities, and relevant professional certification(s) that are applicable to this position.
  
• Do not use statements such as “see resume” or “see LinkedIn profile.”
  
• Resumes will not substitute for a complete application or be used to determine qualifications. Any blank or incomplete application will be automatically screened from the hiring process.
  
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to supplemental questions on the employment application.
  
• All responses to supplemental questions must be supported by information in your application.
  
• Starting salary will be based on overall relevant experience.
  
• No changes will be accepted after the job posting closes.
  

This position relies on a successful Criminal Background check.

90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Assessment:

Assessment(s) may be administered as part of this recruitment process.

Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days.

Driving Requirement:

This position requires a Type C or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Benefits:

Working with the City of Austin provides several health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please find the link here to the City of Austin employee benefits guide.

Important Notes to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-02-11