Business Operations Intern

Job Description:

Business Operations Intern

Description

Position Description

Tacoma Power is hiring a Business Operations Intern to join Power Shared Services and support the Supervisory Advisory Team (SAT). If you’re someone who loves organizing information, improving how teams collaborate, and building simple systems that make work easier, this internship will be a great fit.

This is a hands-on role with real ownership. You’ll help keep SAT’s tools and workflows running smoothly, strengthen how the team tracks and communicates work, and make improvements that people will actually use.
Key Responsibilities

• Build and improve the SAT SharePoint site by helping design, organize, maintain, and update content so it stays clean, current, and easy to navigate.
• Support SAT’s day-to-day business operations by helping schedule meetings, assisting with note taking, and learning team processes to support symposiums, quarterly workshops, and other SAT priorities.
• Help level-up how the team manages work by supporting process improvements like task delegation, basic process automation, and project management workflows using tools such as SharePoint, Microsoft Teams, and OneNote.

What Makes This Internship Different

• You’ll gain practical experience with the tools teams use every day (Microsoft 365, SharePoint, Teams, OneNote) and learn what good internal operations actually look like.
• You won’t just observe. You’ll contribute to deliverables that improve how a key team operates.
• Your work will directly support a team that helps keep Tacoma Power’s operations organized, connected, and moving forward.
• This position is temporary up to 40 hours per week. The term of this position is expected to coincide with the typical summer break for college students.

Qualifications

Minimum Education*
High School Diploma or GED

Minimum Experience*
1 year of post-high school training

Licensing, Certifications and Other Requirements
Depending on assignment, some positions may require a valid Washington State Driver's License

*Equivalency: 1 year of experience = 1 year of education

Selection Process & Supplemental Information

City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

Tacoma Power
Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

Apply
Interested individuals should apply online and attach a resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

Applications will be reviewed as they are received for interview consideration.

Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

Communication from the City of Tacoma:
We primarily communicate via e-mail during the application process. E-mails from Tacoma.gov and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 2/5/2026 5:00 PM Pacific

Salary:

$17.23 - $20.94 Hourly