Utility Customer Service Supervisor
Town of Prosper Prosper, TX, USA
- Location: Prosper, TX, USA
- Categories: Administrative Analysis and Research, Clerical and Administrative Support, Customer Service, Utilities
- Job Type: Full Time
- Posted: Jan 22, 2026
Job Description:
Utility Customer Service Supervisor
Description
JOB SUMMARYThe Town of Prosper is currently seeking qualified and dedicated individual for the position of:
Utility Customer Service Supervisor
Hiring Salary Range: $57,200.57 - $65,780.66
Retirement Benefits (TMRS), 2-to-1 Match
Medical, Dental, and Vision
Benefits Effective Within the First 35 days of Employment
Flex Scheduling Opportunities
Tuition Reimbursement
Wellness Benefits
Training & Continuing Education Opportunities
Qualifications:
- Five (5) years of revenue collections, utility services, or cash/check handling experience with at least three (3) years of increasing responsibility within a Utility billing department.
- 60 semester hours of college-level courses or associate’s degree in accounting, business or related field. Equivalent combination of education and experience may be considered.
- Must possess a valid Texas driver’s license.
- Must pass MVR check.
- Must be bondable.
- Must pass pre-employment drug screening and background check.
- Must be able to become a Notary Public within one month of employment, if required.
Under limited direction, the Utility Customer Service Supervisor oversees and supervises the general operations and efficiency of the Utility Customer Service Department. Ensures the billing accuracy of the utility user fees for water, sewer, sanitation, and storm water.
EXAMPLES OF DUTIES
Please follow this link to review the COMPLETE JOB DESCRIPTION and QUALIFICATIONS.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager.
PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Town of Prosper EmployeeBenefits
Closing Date/Time: 2/11/2026 5:00 PM Central