Human Resources Professional (HR Professional I), Human Resources Division

Job Description:

Human Resources Professional (HR Professional I), Human Resources Division

Description

Job Summary:

Under direct supervision, the Human Resources Professional serves as the primary point of contact for the HR Division, assisting customers in person and by phone and directing inquiries appropriately. Provides administrative support, including coordinating onboarding, managing documents, supporting recruitment activities, maintaining confidential data, and entering information into HR systems. Assists with orienting student assistants, maintains recruitment files, prepares reports, and addresses questions from applicants, staff, and customers. Coordinates meetings and events while collaborating across all organizational levels.

Responsibilities:

• Coordinate and manage onboarding for staff, faculty, management, and student employees, including HR documents, compliance forms, CSU Recruit and Tracker I-9 workflows, and personnel file preparation.
• Serve as a primary contact for onboarding portal users, providing guidance, troubleshooting, and support to ensure an efficient experience.
• Schedule and manage virtual and in-person onboarding sessions, prepare meeting links/invitations, and review completed forms with new hires.
• Monitor AdobeSign Campus Request Forms to ensure timely routing and completion of onboarding approvals.
• Provide front-office HR support by screening calls, emails, and walk-ins, answering general HR questions, and routing complex inquiries to appropriate staff.
• Coordinate administrative tasks, including monitoring supplies, processing mail, distributing documents, and submitting work orders.
• Assist with offboarding, volunteer/third-party system access requests, and background check documentation.
• Serve as Absence Management timekeeper, entering and monitoring leave data and assisting employees with timekeeping questions per CSU policies.
• Process unemployment verifications and respond to external agency inquiries accurately and promptly.
• Track I-9 reverifications and notify employees/departments to maintain federal compliance.
• Enter, review, and update personnel data in PeopleSoft (e.g., name changes, POI requests, educational updates) and route documentation to Payroll and Benefits.
• Support student employee transactions in PeopleSoft during peak periods and provide backup for background check processes.
• Support HR projects, events, and initiatives by assisting with planning, preparing materials, and presenting during New Employee Orientation (NEO).
• Perform additional HR and classification-related duties as assigned to support operations and service delivery.
• Other Duties as assigned.

Minimum Qualifications: Required Education and Experience

• Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications

• General knowledge of HR functions, including benefits administration, recruitment, and other HR disciplines.
• Ability to follow guidelines, provide input, and ensure regulatory compliance.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills for diverse environments.
• Ability to work independently and collaboratively, building relationships with diverse stakeholders.
• Maintain confidentiality and handle sensitive information appropriately.
• Adaptable to changing priorities and deadlines.
• Strong organizational skills to plan, prioritize, and manage work effectively.
• Analytical skills to collect, interpret, and summarize HR data and metrics.
• Proficient in using technology and relevant software applications.

Preferred Qualifications

• Experience with Federal I-9 verification, compliance, and new employee onboarding.
• Human Resources experience, preferably in higher education, including front-office operations.
• Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook), Zoom, and HR systems such as ATS and PeopleSoft.
• Skilled in handling confidential information, exercising judgment, and managing time and organizational priorities effectively.
• Strong critical thinking, analytical, research, problem-solving, and conflict resolution skills.
• Ability to work collaboratively in a team and maintain a high level of confidentiality.
• Knowledge of applicable state and federal employment and education laws and regulations.
• Excellent interpersonal and communication skills.

Compensation and Benefits:

Initial salary step placement will be Step 1 ($4,799/month) for qualified candidates.

CSU Classification Salary Step Range: $3,864 - $6,072 per month (Step 1 - Step 20)

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is January 5, 2026 at 11:55 pm (PST)

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu .

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Dec 18 2025 Pacific Standard Time
Applications close: Jan 05 2026 Pacific Standard Time