UTILITIES MANAGEMENT ANALYST

Job Description:

UTILITIES MANAGEMENT ANALYST

Description

Description

Do you thrive in a no-two-days-the-same environment?

Do you have solid experience in operations management including budget development & monitoring, project management, HR recruiting , critical thinking, analysis, and time management skill sets?

Do you have relationship management abilities that allow you to span work units to drive special projects to completion?

Would you like to work for an organization that offers every other Friday off?

If so, you could be the new Utilities Management Analyst. Apply today!

The City of Palo Alto Utilities Department is ramping up major projects in infrastructure which need management support in the areas of:

• Financial Oversight - budget development, financial forecasting, source and use statement, and expenditure monitoring
• Performance Analysis - collect & analyze data, define metrics, and create meaningful statistical reports
• Project and Program Management - monitoring timelines, ensuring compliance, and providing accurate status reports
• Business Process Development - for service delivery modifications and new fiber-to-premises internet services

The Ideal Candidate will have experience in the above areas as well as:

• A minimum of 3 years of analytical and technical experience
• Bachelor's Degree in business, public administration or a related field
• Public sector experience to inform communication, procurement, hiring and compliance practices
• A critical thinking, problem-solving and curious mindset
• Enterprise-level financial management including Operating and Capital Budgets and Utility Rates
• Knowledge of oversight agencies related to utilities with experience in public mandate compliance reporting
• Statistical reporting experience along with comfort with public presentations to Council and boards
• Adept with software and technology including Excel, ERP, CIS and customer portals

Why Palo Alto?
The City of Palo Alto is a progressive, cutting-edge city that innovates in all areas of civic service and technology. The City of Palo Alto operates a full suite of municipal utility services, including electric, natural gas, wastewater collection, water and fiber optics. Founded on the principles of delivering quality public services at an affordable rate for community members, the City of Palo Alto Utilities (CPAU) takes pride in reliability, safety, environmental sustainability, workforce development, and infrastructure system improvements. Palo Alto is looking for a Utilities Management Analyst to bring that same level of commitment, innovation and service to the city's utilities. We are seeking a professional who has a similar passion for innovation and customer service. Utility experience is not required. Public sector experience is preferred.

Benefits & Work Environment:

• Hybrid Work Location - Ability to work remotely and onsite following successful completion of the training period
  (current policy allows for 2 days/week remote and 3 days/week on-site)
• Schedule - Enjoy a hybrid, 9/80 work schedule (with every other Friday off).
• Benefits - Fantastic benefits package!
• Professional Development - Tuition reimbursement, leadership training, and career growth opportunities
• Education Benefits - Potential enrollment for dependents in the Palo Alto Unified School District (pilot program, subject to change)
• Childcare Support - Up to $10,000 in childcare subsidies (pilot program, subject to change)
• Commuter Support - BayPass provides employees with access to unlimited travel on regional transit that accepts Clipper! This includes CalTrain, BART, VTA, Dumbarton Express, MUNI and more. Employee contributes $10/month.
• Defined-Benefit Retirement Plan - Competitive pension benefits

Comprehensive Benefits List

Recruitment Timeline:
Minimum Qualifications Review: Ongoing
First Review of Applications: November 10 - posting may close at any time after this date
Interviews: First round interviews are expected to be in-person in early December.
Second round interviews will be in-person and expected to take place in mid-December.
Desired Start Date: mid-January
Applicants must complete the online work history form as well as attach a cover letter and resume. A position-specific cover letter will indicate a candidate's sincere interest in the position and can highlight areas of work experience that may not be readily apparent.

Essential Duties

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• May supervise clerical or support staff to include: prioritizing and assigning work; conducting performance evaluations, ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
• Provides professional - level staff assistance and preliminary analysis of routine policies involving organization, procedures, finance and/or services.
• Manages special division level studies and projects, which includes: setting up contracts; establishing and monitoring timelines; preparing requests for proposals; selecting consultants; ensuring compliance with applicable regulations, specifications, and/or requirements; monitoring project budgets; tracking projects; preparing related reports; and, performing other related duties. May serve as a project lead and provides direction to lower level staff on assignments.
• Serves as a technical resource for City information in assigned area of responsibility.
• Prepares a wide variety of analytical reports on operations and activities in assigned area of responsibility.
• Reviews City Council Agenda items; ensures background information and supporting materials are available; assists departments in maintaining agenda standards.
• Conducts surveys and performs research and statistical analysis; prepares related reports.
• Participates in preparing requests for proposals for outside contractors.
• Assists with budget preparation and administration; assists departments in preparing cost estimates for budget recommendations.
• Performs related duties of a similar nature or level.

To review full job description, click here.

Minimum Qualifications

Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:

Bachelor's degree in a related field and three years of professional experience in public or business administration, public affairs, or a related field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Supplemental Information

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Applicants will receive recruitment status notifications via email. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

See our Benefits at a Glance Bookletfor more details.
Learn more about our Compensation Plan HERE.

Closing Date/Time: 11/10/2025 5:59 PM Pacific

Salary:

$104,166.40 - $156,249.60 Annually