Training & Communications Specialist

Job Description:

Training & Communications Specialist

Description

Job Posting Closes at 11:59PM on:
10/22/25
Division:
Business Innovation & Technology Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

The Training & Communications Specialist is responsible for performing multi-faceted and cross-functional work developing professional and highly impactful training and education materials for Jefferson County employees. This role will also be responsible for planning and disbursing a wide range of internal communications including newsletter articles, email messages, web site content and informational materials delivered through a variety of media. This role works to support the Business Innovation & Technology (BIT) division’s initiatives and programs.

SCHEDULE:

This standard, full-time position can expect to work Monday-Thursday and allows for hybrid work to be performed, both remote and in-office, as determined by business needs.

COMPENSATION:

Hiring Range: $85,000.00 - $100,000.00 USD Annual

Compensation will be determined based on education, experience, and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, flexible schedules, remote work options, tuition reimbursement and more. Click here for our Total Rewards summary.

ESSENTIAL DUTIES:

The Training and Communications Specialist will :

• Perform moderately complex business analysis to develop and implement strategies to communicate plans, objectives and solutions of Business Innovation & Technology. Coordinate with project and service managers in the presentation and promotion of project ROIs. Assists in communicating the direction and strategies of the organization with leadership teams and employees to promote the value Business Innovation & Technology provides the county. Research and work with groups to write compelling award nominations to recognize the successes of the services Business Innovation & Technology and the county provides.

• Design, develop and implement technical training programs for employees to improve skills. Conduct instructor-led training and update course material as needed. Perform ongoing assessments of employee technical training needs. Develop videos or webinars to increase staff’s knowledge of Business Innovation & Technology services and technologies. Administer eLearning and learning management tools. Maintain technical onboarding documentation and training to engage and make new employees aware of the tools available to them. Lead collaboration with project managers and subject matter experts (SME) to engage county staff by coordinating training and communications on systems used by the employees. Provide guidance to SME’s on training development and delivery methodologies.

• Design and deploy communication materials to organizations using various media including emails, newsletters, promotions, presentations, infographics, and articles. Responsible for overseeing content on the division websites. Work with county Information Technology liaisons to create awareness and engage county employees regarding the services and solutions available from Business Innovation & Technology. Provide timely communications on upcoming changes and new technologies. Create communications to promote awareness and adoption of the tools and services provided by Business Innovation & Technology.

• Other duties and responsibilities as assigned.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

• A minimum of 3 years of work -related experience. Work related entails account tech responsibilities and customer service in a professional setting.
• Bachelor’s degree.
• Note an equivalent combination of education and experience is acceptable.

Preferred Knowledge, Skills and Abilities:

• Three years’ experience in developing corporate training materials and business analysis.

ADDITIONAL JOB INFORMATION:

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us . This contact is for accommodation requests only and cannot provide application status updates.

• Criminal History and MVR Background Checks are required for every position.
• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.
• Offer of employment contingent upon successful completion of criminal history background check, motor vehicle report, education verification, and/or references.
• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

APPLICATION:

Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities

A resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal .

For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us

Education:

Experience:
Work Experience: Minimum three years

Certifications:

Languages:

Category:
Information Technology Services