TELECOMMUNICATIONS TECHNICIAN

Job Description:

TELECOMMUNICATIONS TECHNICIAN

Description

ABOUT THE POSITION

The Clark County Information Technology Department is seeking qualified candidates to apply for the Telecommunications Technician position. This position supports Clark County’s enterprise communications by managing mobile devices, auditing telecom expenses, maintaining inventory, and resolving technical issues. This role is key to ensuring reliable, cost-effective telecom services for County departments, and requires strong knowledge of Microsoft 365.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

NOTE: A resume is required in addition to the completed employment application. Applications submitted without a copy of the candidate’s resume are incomplete and will not be considered.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to two (2) years of college level course work in information systems, computer science, wireless communications or a related field AND two (2) years of full-time experience in the telecom field providing customer service and installation, maintenance and troubleshooting of network hardware, software and equipment. Additional experience as outlined above may be substituted for education on a year-for-year basis.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions: Work extended shifts or be called back in emergency situations.

Licensing and Certification: Must possess a valid Class C Nevada driver's license at time of appointment.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

• Participates in the ordering of telephone, fax and modem lines; assists in preparing project or equipment specifications.
• Orders dedicated circuits and ISDN lines.
• Works with end users to identify and obtain the correct telephones and wireless systems and features to meet department/unit needs.
• Assists with video and data networks.
• Maintains leased circuit, telephone equipment and radio inventory.
• Works as a team member to implement new technology and to assist in projects to automate and improve existing processes.
• Works with County purchasing to effectively manage services, contracts and invoices from telecommunications service providers.
• Reviews service provider invoices including auditing and cost allocation and approval to assure accurate and timely payment.
• Manages vendor issues and coordinates resolution with service providers to assure appropriate action is taken and that all issues are fully documented and tracked in the invoice management system.
• Works with department administration, Purchasing and Finance to resolve contract, billing, or collection issues.
• Tests and Inspects components, equipment and systems as needed; performs preventive maintenance on systems and equipment as required.
• Estimates materials, parts, tools and equipment needed for work assignments; orders and picks up or receives materials, equipment and/or supplies from outside vendors as appropriate.
• Reads diagrams, blueprints, specifications and manuals for installation and repair projects.
• May develop training exercises for department telephone liaisons and update curricula as required.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Ensures that proper safety precautions are followed.
• Maintains records of work performed and materials used.
• Drives County vehicles to work sites and transports materials as required.

PHYSICAL DEMANDS

Mobility to work in a typical office setting and use standard office equipment and tools and equipment related to the telecommunications industry. Stamina to remain seated for extended periods, strength to lift and maneuver materials and equipment weighing up to 50 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
  • Medical - Employer pays 90% of premium
    • Pharmacy Benefits (30, 90-day retail or mail order fills)
    • 24/7 Telephone Advice Nurse - no employee cost
    • Teledoc, Doctoroo, and Dispatch Health
• Retiree insurance - eligible after 5 years of service
• Dental
• Vision
• Life Insurance - Employer Paid
• AD&D - Employer Paid
• Long Term Disability - Employer Paid
• Generous Leave Accruals that include:
  • 13Paid Holidays includinga Floating Birthday Holiday
  • Paid Vacation Leave
  • Paid Sick Leave
  • Holiday Leave
• Other leave options
  • Catastrophic Leave
  • Parental Leave - Up to 90 days
• Wide Variety of Voluntary Benefits that include
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
  • Trustmark - Permanent Life Insurance benefits and long-term care.
  • Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
  • TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
  • Morgan Stanley - Deferred Compensation Plan
• Employee Assistance Program
• Onsite Fitness Center - $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 9/9/2025 5:01 PM Pacific

Salary:

$28.15 - $41.52 Hourly