IT Systems Analyst 2

Job Description:

IT Systems Analyst 2

Description

About Us:

Hello! We're the Justice Information Technology Services (JITS) team at the Montana Department of Justice (DOJ). We serve the Montana Attorney General providing vital Information Technology (IT) infrastructure which Montanan's rely upon to support state and local law enforcement. Our team is dynamic and collaborative, and we have a big impact. We manage the IT systems, services, and interfaces to support approximately 900 DOJ employees, and over 3,000 Criminal Justice Information Network (CJIN) customers across the state working together to make a difference. JITS supports DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children's justice, consumer protection, criminal investigations, highway safety, motor vehicle operations, gambling control, criminal history information, and forensic laboratory services.

This is a long list of vital services but if you enjoy diversity, this challenging, exciting, and rewarding position may be what you are looking for.

The Role:

We are looking for a skilled IT Systems Analyst who will be responsible for the development, implementation, support, and maintenance of the Department of Justice's systems. The incumbent will consult with managers and end users to determine the role IT systems play in their structures, will collect and analyze business and user requirements, and will make recommendations about IT enhancements and solutions.

• Salary: $ 37.64 - $ 40.00 Hourly
• Located: Helena, Montana!
• Fantastic State of Montana Benefits: Paid vacation, sick leave, holidays, health, dental, vision coverage, and retirement plans.
• Student Loan Forgiveness: Employment with the State of Montana may qualify you for Public Service Loan Forgiveness.
• Productive Work Environment: Be part of the Information Technology Team that values creativity, innovation, and collaboration.
• Please submit a resume/cover letter.

What You'll Do:

• Perform in-depth testing on system components to determine performance and diagnose system issues
• Conduct research and propose technical solutions including implementing appropriate technical tools to troubleshoot and enhance those systems
• Provide cost-benefit analyses
• Oversee the installation, configuration and testing of new and existing systems
• Design user acceptance testing plans, document the results and review with end-users to ensure the system meets requirements.
• Help support, document and maintain the systems

What We're Looking For:

Minimum Qualifications:

• Bachelor's degree in Information Technology or related field
• Three years of relevant experience supporting business needs with IT solutions
• Other combinations of education, certification or experience my be substituted

• Preferred Skills:
  • Experience with multiple, varied IT systems
  • Ability to manage multiple tasks and workflows
  • Ability to effectively analyze systems and business processes
  • Ability to use logic and reasoning to determine best solutions and approaches to problems
  • Ability to consider the relative costs and benefits of potential actions
  • Ability to effectively communicate, both oral and written, technical concepts in a way that is appropriate for the needs of the audience
  • Knowledge of agency processes and procedures
  • Ability to understand information and ideas presented orally and in writing
  • Ability to work independently and effectively manage one's own time
  • Ability to support and maintain IT systems

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the resume, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

• Criminal History Fingerprint Check/ Name-based Check
• Intensive Background Check
• Driving History

HOW TO APPLY:

To be considered for this position, please attach a cover letter and resume at the time of application .

Tip: When attaching your resume, you must mark the attachment as a "Relevant File".

Your Resume : Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

A complete online state application is not required. To initiate an application, attach the resume to be considered for this position.

Failure to attach résumé will result in an incomplete application that will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service .

To request an accommodation with the application process, please contact the HR office.

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

• Medical, dental and vision coverage
• Retirement plans
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

This Organization Participates in E-Verify .

Women and minorities are under-represented in this position and are encouraged to apply.

Closing Date/Time: Sep 10, 2025, 12:59:00 AM

Salary:

37.64 - 40.00 Hourly