CHILD SUPPORT SPECIALIST I

Job Description:

CHILD SUPPORT SPECIALIST I

Description

Position Description

The Fresno County Department of Child Support Services invites applications for the position of Child Support Specialist I. Incumbents initiate legal action to establish parentage, child support, and/or medical support; review cases and payment records for compliance with court orders; take remedial steps to assure compliance; and perform related work as required.

Please note:The c urrent vacancies require Spanish bilingual skills; Spanish-speaking individuals are strongly encouraged to apply . Selected bilingual candidates will be scheduled and must pass a Spanish bilingual proficiency exam as a condition of employment. However, the eligible list established from this recruitment may also be used to fill future vacancies that do not require bilingual skills.

As a condition of employment, candidates' child support case, education, and employment histories, along with any criminal records, will be reviewed. A live scan fingerprint check will also be required.

Fresno County is working together for a quality of life for all. Our mission is to provide excellent public services to our diverse community.

Samples of Duties

Please click here to review the Samples of Duties.

Knowledge, Skills and Abilities

Please click here to review the Knowledge, Skills and Abilities.

Minimum Qualifications

Applicants must qualify under one (1) of the options listed below:

OPTION 1 :

Education : Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system.

OPTION 2 :

Education : Completion of thirty (30) semester units of coursework that is acceptable within the United States' accredited college or university system.

Experience : Six (6) months of full-time, paid customer service experience obtaining and providing information to the public or conducting business transactions.

OPTION 3 :

Experience : One (1) year of full-time, paid customer service experience obtaining and providing information to the public or conducting business transactions.

The following information is in addition to the options listed above:

License : Possession of a valid Class “C” driver's license, or equivalent, may be required.

Note : Incumbents must obtain and maintain Federal Bureau of Investigation (FBI) and Department of Justice (DOJ) clearance as a condition of employment.

HOW TO APPLY:
Applications must be submitted online only.An online application can be found at FresnoCountyJobs.com .

Open the Job Information Flyer and click "Apply" to begin the online application process.

Once the filing deadline has passed, you may check the status of the recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca .

Please Note:

• It is the applicant's responsibility to notify Human Resources of any email address, mailing address, and telephone number changes.
• Notices from Human Resources will be sent via email only.

REQUIRED APPLICATION MATERIALS:

• A complete, accurate Fresno County employment application must be submitted online only and shall include:
  • All education and work experience to demonstrate the applicant meets the minimum qualifications.
• If education was completed outside the United States' accredited college or university system, documentation that the education is comparable to that received within the United States' system must be provided by the closing date and time of this recruitment.
• Supplemental Questionnaire

Please Note:

• Resumes and attachments are not accepted in lieu of a completed employment application.
• Incomplete or inaccurate applications will be disqualified.
• Submissions must be received by the closing date and time of this recruitment. Amendments will not be accepted after the filing deadline.
• Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted.

SELECTION PROCESS:
Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.

Please Note:

• The eligible list for this recruitment may be extended up to 12 months and may be used to fill both extra-help and permanently allocated positions.
• Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

REASONABLE ACCOMMODATIONS:

Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.

The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.

Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.

Analyst: Zachary Carter

REGULAR, PERMANENT POSITIONS BENEFITS PACKAGE :

• Health Insurance
• Competitive Retirement Plan
• Twelve (12) Paid Holidays per year
• Disability and Life Insurance
• Annual Leave Plan
• Employee Assistance Program

Optional benefits include:

• Deferred Compensation Plan (County-sponsored tax shelter savings plan).
• Flexible Spending Plans - tax shelter (set aside pre-tax $ to pay for eligible medical, dependent care, and qualified parking and mass transit expenses).
• NobleCredit Union - all County employees can take advantage of low interest rates, no annual fees for checking accounts, direct deposit, online banking and many other services.

EXTRA-HELP POSITIONS :

Extra-help positions are temporary, not entitled to benefits and serve at the will of the department head.

CLICK HERE TO REVIEW ADDITIONAL BENEFITS INFORMATION

Closing Date/Time: 7/28/2025 4:00 PM Pacific

Salary:

$47,970.00 - $58,318.00 Annually