EMPLOYEE BENEFITS TECHNICIAN

Job Description:

EMPLOYEE BENEFITS TECHNICIAN

Description

ABOUT THE POSITION

The Administrative Services Department, Office of Risk Management is seeking a qualified candidate to apply for the Employee Benefit Technician positions. The positions are part of the Risk Management team which provides technical expertise and guidance in the administration of health and voluntary benefits, as well as workers' compensation (WC) and FMLA. You will act as a liaison between employees, retirees, benefit plan administrators, vendors and other entities to support benefit plan administration, TPAs with health benefits, WC and FMLA needs. The ideal candidate will have working knowledge of Benefit Enrollment system, Excel, and Word; or, experience with managing the FMLA process from request to closing, staying current on FMLA regulations and processes, workers' compensation support to include practices and procedures of claims management including investigation and evaluation, using a database to track and manage FMLA cases, and assist with any project-based initiatives. The ability to provide technical assistance and resolve employee inquiries, research and interpret summary plan document(s), understand collective bargaining agreements, create and updates standard operating procedures (SOP's), and present information at benefit orientations.

THIS POSTING REFLECTS THE SALARY SCHEDULE FOR THIS POSITION EFFECTIVE 7/1/2025. PLEASE NOTE THAT ALL ACTIVE EMPLOYEES ON 7/19/2025 WILL RECEIVE A SALARY DECREASE CONSISTENT WITH AN INCREASE IN PERS CONTRIBUTION. AS SUCH, PAY IS SUBJECT TO CHANGE AND MAY BE REVISED.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

This position is confidential and excluded from membership in the union.

This position is a non-union position and excluded from membership in the union.
NOTE: Applicants may be required to participate in a Microsoft Word and Excel assessment. Assessments will be administered at the Clark County Government Center as part of the selection process. Assessments will be scheduled on August 26th and 27th.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to two (2) years of college level course work in Business, Public Administration, Nursing, Insurance Administration, Healthcare or field related to work AND two (2) years of full-time experience supporting employee benefits programs including experience explaining policies and regulations and processing documents. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.
All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

• Provides assistance to employees and dependents, which requires the interpretation of complex employee benefit regulations, policies and procedures, to employees, retirees and others; may participate in and make presentations and provide information at employee orientation or other informational meetings.
• Processes employee benefit actions including filing of claims, enrollment and benefit changes; reviews documentation for accuracy, completeness and compliance with requirements.
• May make determination regarding benefit eligibility.
• Reconciles reporting discrepancies, maintains liaison with vendors, carriers and third party administrators and recommends when possible further investigation or action is required.
• Ensure actions are completed timely and in accordance with statutory, regularly and plan guidelines.
• Maintains logs, files and records of work activities; enters information into automated systems as required; may compile statistical or other reports regarding actions and benefits.
• Coordinates and performs a variety of general office administrative work, such as receiving and screening visitors and telephone calls, making appointments and setting-up meetings, typing or processing a variety of materials, establishing and maintaining files.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Uses a variety of standard office equipment, including a computer, in the course of the work.
• May drive a personal or County motor vehicle or be able to arrange for appropriate transportation to attend off-site meetings and visit other County work sites.

PHYSICAL DEMANDS

Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
  • Medical - Employer pays 90% of premium
    • Pharmacy Benefits (30, 90-day retail or mail order fills)
    • 24/7 Telephone Advice Nurse - no employee cost
    • Teledoc, Doctoroo, and Dispatch Health
• Retiree insurance - eligible after 5 years of service
• Dental
• Vision
• Life Insurance - Employer Paid
• AD&D - Employer Paid
• Long Term Disability - Employer Paid
• Generous Leave Accruals that include:
  • 13Paid Holidays includinga Floating Birthday Holiday
  • Paid Vacation Leave
  • Paid Sick Leave
  • Holiday Leave
• Other leave options
  • Catastrophic Leave
  • Parental Leave - Up to 90 days
• Wide Variety of Voluntary Benefits that include
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
  • Trustmark - Permanent Life Insurance benefits and long-term care.
  • Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
  • TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
  • Morgan Stanley - Deferred Compensation Plan
• Employee Assistance Program
• Onsite Fitness Center - $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 7/29/2025 5:01 PM Pacific

Salary:

$24.54 - $36.21 Hourly