Board of Elections Staffing Specialist

Job Description:

Board of Elections Staffing Specialist

Description

What You'll Be Doing

As a Staffing Specialist for the Wake County Board of Elections, you’ll play a critical role in supporting the largest election staffing operation in the state. You will help assign, track and communicate with more than 10,000 Election Officials to ensure 216 Election Day polling places and up to 30 Early Voting sites are properly staffed with trained volunteers. This role is ideal for someone who thrives on public service, working in fast-paced environments and developing innovative solutions to solve problems. You’ll assist with scheduling assignments, maintain accurate records in our staffing database and support Election Officials via email, phone and in-person contact. Whether you’re fielding last-minute staffing changes, preparing mass communications to our assigned volunteers or helping an Election Official get ready for their assignment, you’ll be a vital link in ensuring all voting locations are staffed with sufficient, well-trained volunteers.

What You Will be Doing as a Board of Elections Staffing Specialist:

• Recruit and staff Election Officials to work at Wake County’s 216 Election Day polling places and up to 30 Early Voting sites
• Assist in the development of recruitment materials, such as videos, flyers, tear-off pads, and brochures
• Develop and send surveys to a pool of 10,000+ active Election Officials to gauge their availability for upcoming elections and to receive feedback from their experience working previous elections
• Work with Wake County political parties in odd numbered years to coordinate the appointment of Election Officials
• Register Election Officials for their required training through a learning management system
• Record Election Official attendance at in-person training classes
• Compile a pay report for 2,500+ Election Officials at the conclusion of each election
• Coordinate with the Wake County Finance Department to process Election Official taxpayer identification and direct deposit forms
• Coordinate with a temporary staffing agency to compile and process weekly timesheets for Early Voting workers
• Provide customer service to current and prospective Election Officials over the phone, through e-mail and in-person
• Assist in maintaining accuracy of Election Official information in internal databases by performing weekly data audits
• Review and process applications submitted by prospective Election Officials
• Recruit and schedule members to visit assisted living facilities for voter registration and absentee ballot assistance
• Assist in various election events, such as board meetings, recounts, post-election reconciliation, Election Day and Early Voting Support Help Lines, etc.

About Our Team

The Wake County Board of Elections plays a critical role in maintaining the integrity and efficiency of the electoral process. The Staffing Specialist is a key member of our Staffing Team, which oversees the recruitment, assignment and training of Election Officials for all voting sites across the county. We are proud to be a two-time winner of the U.S. Election Assistance Commission’s Clearinghouse Award for Outstanding Election Official Recruitment. Our culture thrives on innovation, teamwork and a deep sense of civic responsibility. We support a million Wake County residents and ensure elections are accessible, transparent and fair.

The Basics (Required Education and Experience)

• High School Diploma or GED
• Two years experience
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Experience managing customer data within a CRM-style database
• Experience providing customer service in-person, over the phone and e-mail

How Will We Know You're 'The One'?

• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to identify problems, determine possible solutions and actively work to resolve issues
• Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
• Ability to maintain effectiveness when experiencing major changes in work tasks or the work environment
• Ability to adjust effectively to work within new work structures, processes, requirements, or cultures
• Proficiency in the use of Microsoft Excel and Word
• Familiarity with local, state or federal election laws

About This Position

Location: Board of Elections Ops Ctr Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 25.43 - 29.08

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/27/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Salary:

25.43 - 29.08