Student Intern - Business Administration and Operations

Job Description:

Student Intern - Business Administration and Operations

Description

What You'll Be Doing

The Housing Administration and Operations Division is seeking a proactive, detail-oriented, and versatile Student Intern to support ongoing initiatives in business process automation and organizational efficiency. The position will be part of the Business Team which comprises the Department Business Manager, Senior Accountant, and Accountant. The team works closely with the Contracts Team, the Housing Grants Administrator, Senior Administrative Coordinator, and the Research, Data, and Systems Division to operationally support the department’s five programmatic divisions: Homeless and Prevention Services, Permanent Housing and Supportive Services, Equitable Housing & Community Development, Veterans Services.



•Data & Process Automation

• Leading and supporting projects to automate recurring processes, including the monthly financial review and invoice workflows
• Liaising with IT teams to implement system enhancements and streamline communication
• Updating the Landlord Engagement Unit digital app with landlord information, lease dates, and property insurance data

•Documentation & Communication

• Reviewing Federal, State, and internal policies and procedures to ensure compliance
• Collaborating on drafting written materials and formal documentation for business processes
• Organization & File Management
• Organizing digital and physical files in accordance with record retention standards
• Maintaining effective file management systems to support department needs

•Engagement & Exploration

• Participating in team activities and initiatives

About Our Team

The Wake County Housing Affordability and Community Revitalization Department seeks to improve the quality, affordability, and access to housing for families and communities whose needs are not met by the natural housing market. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth.

The Basics (Required Education and Experience)

• No specific education level required
• No specific experience required
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Student seeking a Master’s in Public Policy, Public Administration, Social Work, Urban Planning, Economics, Political Science, or a related field

How Will We Know You're 'The One'?

• Strong knowledge of affordable housing issues, land use planning, and socio-economic policy
• Excellent written and verbal communication skills, including report writing and public presentation
• Proficiency in data analysis tools (e.g., Excel, GIS, statistical software) and policy research method

About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Temporary

Work Schedule: 20-30 hours/week Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 21.78 -21-78

Market Range: 11.00 - 23.10

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 6/23/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Salary:

21.78 -21-78