Electric Troubleman Overhead and Underground
City of Palo Alto Palo Alto, California, United States
- Location: Palo Alto, California, United States
- Categories: Engineering
- Job Type: Full Time
- Posted: May 31, 2025
Job Description:
Electric Troubleman Overhead and Underground
Description
DescriptionThe City of Palo Alto operates a full suite of municipal utility services, including electric, natural gas, wastewater collection, water, and fiber optics. Our organization is located in the heart of Silicon Valley and has a history of leading innovation on a local scale for positive global outcomes. Founded on the principles of delivering quality public services at an affordable rate for community members, the City of Palo Alto Utilities (CPAU) is award-winning for reliability, safety, environmental sustainability, workforce development, and infrastructure system improvements. Join an inspiring team for a rewarding career!
City of Palo Alto Utilities is hiring two Overhead and Underground Electric Troubleman. The primary role of the Overhead and Underground Electric Troubleman is to install, maintain and repair high-powered electrical lines and systems as well as construct, maintain and repair overhead and underground electrical systems. This position requires climbing power poles and steel towers to perform repairs, as well as safely conducting rubber glove work on electrical systems with voltages up to 21,000 volts.
In this journey-level role, you'll perform hands-on maintenance and minor repairs on both overhead and underground electrical systems. You'll be on the front lines responding to service outages, voltage issues, and customer concerns—helping ensure reliable power for our community.
You’ll collaborate with Customer Service to handle the installation and removal of electrical services and meters, and partner with other departments to set up voltage and amperage testing equipment.
The primary responsibility of this classification is emergency response and customer complaint investigations, therefore the incumbent will be required to work a 40 hour per week shift and may be a variation of the schedule as outlined below.
Shift
Schedule
Tuesday - Saturday
11:30 am - 9:30 pm
Saturday (day shift) 7:30 am - 5:30 pm
Wednesday - Sunday
11:30 am - 9:30 pm
Sunday (day shift) 7:30 am - 5:30 pm
*Weekend availability is required*
Note: The schedule outlined in the Job Description differs from the current operating schedule.
Essential Duties
Essential and other important responsibilities and duties may include, but are not limited to, the following;
- Answers, investigates and corrects trouble calls involving electric distribution, and street lighting.
- Advises system operator of nature of trouble and the material and personnel required to correct the situation.
- Installs and removes test equipment.
- Performs visual inspections on substations.
- Handles line, underground and substation switching and line patrolling.
- Makes electric turn-ons and turn-offs.
- Investigates trouble calls related to the supply of power to the water system.
- Collects deposits and bills.
- Sets up necessary emergency safety devices for various City facilities and situations.
- Performs related work as required.
- Work alone as may be necessary in connection with providing and maintaining electric service to the public.
- Incumbents of this classification may be required to work outside their regularly scheduled hours, and to be available for emergency and/or pre-arranged work whenever called upon.
- Incumbents of this classification may be subject to drug and/or alcohol testing as mandated by federal regulations.
- Must be able to perform all of the essential functions of the job assignment.
For more details visit our Careers Page, by clicking HERE.
Learn more about our Memorandum of Agreements (MOAs) between the City and its bargaining units, by clicking HERE.
Closing Date/Time: 6/27/2025 11:59 PM Pacific