REVENUE OFFICER I

Job Description:

REVENUE OFFICER I

Description

Position Description

Final Filing Date: Friday, May 23, 2025

Exam #: 25/25A30/05JJ

The Monterey County Treasurer-Tax Collector is an elected officer of the County. Operating under statutes of the State of
California, the Treasurer-Tax Collector performs a variety of functions which collectively contribute to the financial
management network of the County, the County's school districts, and many of the County's special districts. The primary
responsibilities of the Treasurer-Tax Collector include the billing, collection, reporting and accounting for all real and
personal property taxes levied in the County, transient occupancy and cannabis business taxes levied in unincorporated
county areas, and business license monitoring and collection; banking and investment of county, school and special district
funds; and collection enforcement for Superior Court fines. The department of the Treasurer-Tax Collector consists of three
divisions: Tax Collection, Treasury, and Revenue.

The Revenue Officer I position is located within the Revenue Division, whose primary function is to act as the collection agent for Monterey County Superior Court's criminal fines and fees, and delinquent traffic fines. Additionally, the Revenue Division acts and is committed as the collection agent for the Probation Department, Sheriff's Office and Public Defender's Office. The division leverages technology with automated systems, including a predictive dialer system, and operates in the same manner as is recognized as a Comprehensive Collection Agency as outlined in Section 1463.007 of the California State Penal Code. In addition, the Revenue Division adheres to FDCPA and FTB guidelines.

We are looking for someone who:

• Ensures accuracy and completeness.
  
• Self-motivated and goal-driven.
  
• Demonstrates and values integrity, commitments, and ethical standards.
  
• Maintains productivity and focus while handling diverse responsibilities.
  
• Ability to navigate complex negotiations using strategic communication and effective conflict resolution skills.
  

A few reasons you might love this job:

• You will work in a dynamic environment with others who have strong values and integrity.
• You will contribute to and benefit from a team culture that values support and collaboration.
  
• You will provide a vital service that supports the mission of the County.
  

A few challenges you might face with this job:

• You will need to stay current and adapt to evolving internal processes and procedures.
  
• You will be expected to work cooperatively within a team environment and adapt to team needs and business changes.
  
• You must be prepared to adjust to changes in daily priorities and operational needs.
  
  

The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

Examples of Duties

Recovers money owed to the County on current and delinquent accounts through written correspondence and personal contacts.Provides backup assistance for incoming Revenue Division telephone calls.Uses skip trace methods to identify/locate persons with unpaid debts to the County.Interviews individuals who have incurred debts with the County to determine ability of the debtors to pay delinquent amounts owed.Negotiates payment arrangements with debtors and extend terms of payment within established guidelines.Keeps accurate records, creates memos and prepares reports as needed.Research databases and websites for collection-related activities. To view the complete classification description, please visit the County of Monterey website: Revenue Officer I .

THE SUCCESSFUL CANDIDATE
Will have a proven track record demonstrating the following knowledge, skills and abilities:

Working Knowledge of:

• Methods, skills and techniques used in effective collections
• Fair debt collection practices of the State of California
• Standard office procedures

Some Knowledge of:

• Computer assisted revenue management systems

Skill and Ability to:

• Learn and apply pertinent laws, regulations and codes relating to legal collection of funds
• Read and understand oral and written instructions and collection procedures
• Interview debtors and analyze financial information to determine ability to pay
• Compute basic mathematical problems accurately
• Communicate effectively, in both oral and written format
• Provides excellent and courteous customer service and establish and maintain effective working relationships

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Two years of general office clerical work, including one year entry level experience demonstrating public contact in connection with the collection of delinquent accounts , or general collection activity at a collection agency or similar entity;

OR

One year of demonstrated experience in the extension of credit, loans, or collection work in a collection agency ,government agency or business having a comprehensive collection function.

Additional Information

CONDITIONS OF EMPLOYMENT
The required conditions of employment include, but are not limited to the following:

• Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency;
• Successfully complete a background check to include fingerprinting, driving, and reference checks.

BENEFITS:

The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:

• As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

Application and Selection Procedures

Apply On-Line at https://www.governmentjobs.com/careers/montereycounty

by Friday, May 23, 2025, 11:59 PM(PST)

or

Hard copy applications may be obtained from and submitted during normal business hours

Monday - Friday, 8:00 AM - 5:00 PM by contacting:

Treasurer-Tax Collector

Attn: Human Resources

168 W Alisal Street, 1st Floor

Salinas, CA 93901

Phone: (831) 759-6602 Fax: (831) 759-6628

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey Employment Application

• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION

Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Julie James, Human Resources Analyst, at (831) 759-6602, or ACRTTC-HR@countyofmonterey.gov .

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 5/23/2025 11:59 PM Pacific

Salary:

$4,040.75 - $5,518.07 Monthly