Ticket Ambassador Lead - Marin County Fair

Job Description:

Ticket Ambassador Lead - Marin County Fair

Description

ABOUT US

The award-winning Marin County Fair is the County’s premier community event with over 120,000 attendees annually. Held annually over the 4th of July holiday, fairgoers enjoy five days of art, rides, concerts, fair food delights, shopping and so much more.

ABOUT THE POSITION

The Department of Cultural Services is looking for staff to work the upcoming Marin County Fair-July 2-6th, 2025. There are multiple contingent hire opportunities (temporary) :

The primary need is for staff to work the upcoming Fair July 2nd through July 6th 2025.

Pre-event training is expected to take place on June 26th.
Ticket Ambassador Lead:
Manages Admission gates team and guest support. Supervisory experience and ability to manage guest entry experience required and will work at the three public entrances to the Fair, will oversee the Event Attendant Staff, and help trouble shoot ticketing issues. Ideally technically savvy and have excellent customer service skills in order to effectively communicate with Marin Center Staff, facility users, ticket outlets and the general public by providing assistance and/or information.

ABOUT YOU

KNOWLEDGE OF

• Accounting procedures and office practices related to a computerized theater box office.
• Processing and recording of financial records and transactions.
• Mathematics, including decimals, percentages, and elementary statistical methods and techniques.
• Familiarity with Microsoft Office suite.

ABILITY TO

• Handle large sums of money utilizing prescribed cash management controls.
• Operate a variety of modern office equipment, including computer terminals.
• Prepare simple financial compilation reports and statements.
• Maintain accurate financial, facility, event and operational files and records.
• Understand accounting records, reconcile statements and find and reconcile errors.
• Read and interpret data processing input and output documents.
• Make computations and tabulations efficiently and accurately.
• Read, understand, and follow written and oral instructions.
• Establish priorities and organize work.
• Establish and maintain effective working relationships with those contacted during the performance of duties.
• Communicate effectively both verbally and in writing and work in a standard office environment.

MINIMUM QUALIFICATIONS
Two years experience handling large sums of money in a box office environment for a convention or performing arts center, auditorium, theater, arena or stadium, which demonstrates possession of the required knowledge and abilities. Event ticket selling experience on a computerized ticket system is highly desirable.

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 5/22/2025 11:59 PM Pacific

Salary:

$32.02 Hourly