Technical Support Specialist I/II/III
City of West Sacramento West Sacramento, CA, USA
- Location: West Sacramento, CA, USA
- Categories: Information Technology and Communication Services
- Job Type: Full Time
- Posted: May 07, 2025
Job Description:
Technical Support Specialist I/II/III
Description
EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Designs, develops, tests, and implements computer applications.
- Prepares and maintains documentation and inventory for each software application.
- Analyzes problems with existing applications.
- Consults with various city department staff.
- Analyzes current processes and procedures.
- Assists in determining equipment and software needs.
- Responsible for maintaining the city phone systems Conducts staff training for new and existing hardware and software.
- May participate in the design, implementation and maintenance of data communications, local area networks and wide area networks.
- Limited programming of third-party applications, using built in tools.
- Assists with the administration of the network servers and all related software applications.