Assistant Superintendent of System Service

Job Description:

Assistant Superintendent of System Service

Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Please note that this job announcement may be canceled, closed, or extended at any time.

Pay Rate
Non-Represented Payband N09
Minimum: $151,524.00/annually - Maximum: $229.559.00/annually
Initial negotiable starting salary will be between $151,524.00/annually - $173,157.93/annually, commensurate with education and experience.

Current Assignment
This job announcement is to fill a vacant Assistant Superintendent of System Service in the System Service Division at San Francisco Bay Area Rapid Transit (BART).

This position will play a vital leadership role in overseeing, coordinating, and managing the District’s industrial cleaning programs. This position supports the Superintendent in maintaining high standards of cleanliness, safety, and operational efficiency in accordance with BART and regulatory requirements. They will coordinate assigned activities with other divisions, departments, and outside agencies. The Assistant Superintendent will also be held responsible for supervising cleaning teams, scheduling and inspecting work, ensuring the proper use of equipment and supplies, and maintaining communication with clients and internal teams.

A successful candidate will demonstrate strong managerial skills, including the ability to lead and motivate diverse teams, delegate tasks effectively, resolve conflicts, and make data-informed decisions under pressure. This role requires excellent organizational and communication abilities and attention to detail. More importantly, they must be reliable, dependable, and capable of independently managing operations when necessary, ensuring continuity and consistency in service delivery. It is imperative that they must be willing, able, and flexible in working various hours throughout the week, including weekends.
The successful candidate will demonstrate the following beyond minimum qualifications:

• Strong leadership and team management capabilities
• Ability to train, coach, and evaluate staff effectively
• Demonstrate a positive work ethic and lead by example
• Technical decision making and effective problem solving
• Excellent communication and interpersonal skills
• High standards for cleanliness, safety, and performance
• Exceptional problem-solving and time management skills
• Reliable, consistent, and committed to operational excellence
• Adept knowledgeable and proficient in using cleaning equipment, safety protocols, and industrial cleaning procedures

Reports To
Superintendent of System Service

Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations)

Application Process
External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on EmployeeConnect. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself.

Examples of Duties

Manages and coordinates the daily operations and activities of the District’s industrial cleaning programs for the System Service Division of the Maintenance and Engineering Department; reviews reports and conducts onsite inspections.

Investigates accidents and unusual occurrences; determines cause; develops and implements resolutions or corrective actions.

Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.

Directs and participates in the analyses of highly complex and technical custodial, industrial janitorial opportunities and issues; develops and implements effective and efficient solutions; prepares and submits related reports.

Develops and implements goals, objectives, policies and priorities for System Service Division; recommends and administers policies and procedures.

Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.

Participates in development and administration of division goals., metric, objectives and procedures.

Purchases materials and supplies from different vendors.

Responds to and resolves difficult and sensitive citizen inquiries and complaints.

Assumes management responsibility for cleaning of all District property including the development, implementation and maintenance of an Industrial cleaning program.

Drives organizational change to improve standard of work and efficiencies of how work is performed by System Service staff.

Establishes and maintains clear performance expectations within the System Service Division; instill and maintain a disciplined, performance-oriented culture.

Evaluates the need and procure the equipment, tools, supplies, inventory, needed to execute and maintain an effective industrial cleaning program.

Minimum Qualifications

Education:

Possession of a bachelor’s degree in Engineering, Mechanical Engineering or a closely related field from an accredited college or university.

Experience:

The equivalent of five (5) years of full-time professional verifiable experience in industrial cleaning programs, facilities maintenance management or closely related experience which must include at least two (2) years of management experience.

Substitution:

Additional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.

Other Requirements:

Must be available for on-call responsibility 24 hours, 7 days per week for way and facility related problems.

Knowledge and Skills

Knowledge of:

• Operational characteristics, services and activities of a comprehensive janitorial and industrial cleaning program for a large rail transit system in a metropolitan area
• Methods, techniques, materials, quality control, and equipment used in a large industrial cleaning program
• Principles and practices of industrial safety; contract administration, project scheduling, industrial cleaning programs, program development and administration, budget preparation and administration
• Continuous improvement methodologies
• Technology and equipment related to industrial and janitorial cleaning programs
• Related Federal, State and local laws, codes and regulations.

Skill/Ability in:

• Overseeing and participating in the management of a comprehensive, large industrial cleaning and janitorial programs
• Selecting, supervising, training and evaluating staff
• Participating in the development and administration of division goals, metrics, objectives and procedures
• Preparing and administering large program budgets
• Preparing clear and concise administrative and financial reports
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals
• Researching, analyzing and evaluating new service delivery methods and techniques
• Directing and participating in the inspecting, testing, maintaining facilities
• Reading and interpreting technical manuals, diagrams, drawings and blueprints
• Developing and implementing safety training programs
• Interpreting contracts and ensuring that contractors fulfill obligations
• Interpreting and applying Federal, State and local policies, laws and regulations
• Communicating clearly and concisely, both orally and in writing
• Establishing and maintaining effective working relationships with those contacted during work
  
  

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights

• Medical Coverage (or $350/month if opted out)
• Dental Coverage
• Vision Insurance (Basic and Enhanced Plans Available)
• Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
  • 2% @ 55 (Classic Members)
  • 2% @ 62 (PEPRA Members)
  • 3% at 50 (Safety Members - Classic)
  • 2.7% @ 57 (Safety Members - PEPRA)
  • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
• Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
• Deferred Compensation & Roth 457
• Sick Leave Accruals (12 days per year)
• Vacation Accruals (3-6 weeks based on time worked w/ the District)
• Holidays: 9 observed holidays and 5 floating holidays
• Life Insurance w/ ability to obtain additional coverage
• Accidental Death and Dismemberment (AD&D) Insurance
• Survivor Benefits through BART
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Flexible Spending Accounts: Health and Dependent Care
• Commuter Benefits
• Free BART Passes for BART employees and eligible family members.

Closing Date/Time: 5/19/2025 11:59 PM Pacific

Salary:

$151,524.00 - $229,559.00 Annually