DEPARTMENTAL SYSTEMS TECHNICIAN

Job Description:

DEPARTMENTAL SYSTEMS TECHNICIAN

Description

ABOUT THE POSITION

The Clark County Department of Social Services is currently recruiting for the position of Departmental Systems Technician. As a member of our team, you will assist with equipment deployment, maintain department software, prepare training documentation for software updates, and provide software/hardware training to users. In this role, you will assist in bridging business problems with technological solutions.

The ideal candidate will possess strong interpersonal and communication skills as they will collaborate closely with stakeholders to problem solve and drive process improvement within the organization.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to completion of two years of college level course work with major course work in computer science, management information systems, or a closely related field and two (2) years of full-time experience in personal or mini-computer hardware and software usage and/or development in a departmental environment. Additional experience as outlined above may be substituted for the education on a year-for-year basis.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Licensing and Certification: Specified positions may require a valid Nevada Class C Driver's License at time of appointment depending upon the department assigned and how many different work sites for which the individual has responsibility.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

• Installs and tests mid-range, mini-computer and/or personal computer and network hardware and software; recommends systems upgrades and investigates alternatives, depending upon defined departmental needs.
• Prepares hardware and software documentation for departmental usage; indexes, files and makes available prepared information and documentation for departmental user staff.
• Trains departmental staff in the use of hardware and software, including printers; serves as the "help desk" to answer questions and resolve operating problems; makes operating adjustments and notifies maintenance contractors when service or repair are required.
• Coordinates departmental activities with activities of the centralized mainframe system staff; may serve as liaison between the department and information systems staff.
• Plans and develops test data to validate new or modified applications; designs input and output forms and reports using standard software options.
• Performs direct data entry, data backup and computer and peripheral equipment operations, depending upon the department to which assigned.
• Maintains records and prepares periodic and special reports of work performed; maintains inventories of departmental computer hardware and software.
• Maintains current knowledge of hardware, software and network technology and recommends upgrades to departmental management.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Uses standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle or be able to provide for appropriate transportation to and from various departmental work sites.

PHYSICAL DEMANDS

Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
  • Medical - Employer pays 90% of premium
    • Pharmacy Benefits (30, 90-day retail or mail order fills)
    • 24/7 Telephone Advice Nurse - no employee cost
    • Teledoc, Doctoroo, and Dispatch Health
• Retiree insurance - eligible after 5 years of service
• Dental
• Vision
• Life Insurance - Employer Paid
• AD&D - Employer Paid
• Long Term Disability - Employer Paid
• Generous Leave Accruals that include:
  • 13Paid Holidays includinga Floating Birthday Holiday
  • Paid Vacation Leave
  • Paid Sick Leave
  • Holiday Leave
• Other leave options
  • Catastrophic Leave
  • Parental Leave - Up to 90 days
• Wide Variety of Voluntary Benefits that include
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
  • Trustmark - Permanent Life Insurance benefits and long-term care.
  • Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
  • TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
  • Morgan Stanley - Deferred Compensation Plan
• Employee Assistance Program
• Onsite Fitness Center - $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 4/29/2025 5:01 PM Pacific

Salary:

$28.11 - $43.55 Hourly