Facility Attendant/ Facility Attendant Trainee

Job Description:

Facility Attendant/ Facility Attendant Trainee

Description

Description

This recruitment is open and continuous. We consistently screen applicants for this position.

Under supervision, assists the public in their use of City Facilities for scheduled events; prepares facilities for use by private parties and community groups, including set up and take down of tables and chairs; performs minor maintenance and janitorial duties, sets up audio-visual systems, opens and closes the facility for daytime, evening, and weekend rentals; and provides information to potential users regarding facility rentals and scheduling.

Distinguishing Characteristics:
The Facility Attendant class has two salary levels, and positions in this class are flexibly staffed. The Facility Attendant Trainee is the entry/trainee level in this class series. Initially, incumbents work under immediate supervision and are given detailed instructions in the performance of routine tasks that are more structured and repetitive than those assigned to the Facility Attendant. Facility Attendant Trainees attend training sessions and receive on-the-job instruction to learn techniques and methods of facility attending. As skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments.

Incumbents may advance to the Facility Attendant level after demonstrating the ability to perform the full journey level duties of the class, which generally requires six months as a Facility Attendant Trainee. The Facility Attendant is the journey level in this class series, and incumbents work under direct supervision. Incumbents are expected to be proficient in performing a variety of responsible facilities and custodial work with less guidance and supervision. Facility Attendants also train Facility Attendant Trainees on facility and rental procedures.

Examples of Duties

• Duties may include, but are not limited to, the following:
  • Unlock, lock and inspect facility prior to, during, and after event.
  • Assist with entering reservations, communicate with scheduled groups via phone and/or computer to confirm use of facility and identify needs.
  • Prepare facility according to user specifications; set up and take down furniture and equipment including dance floor/stage, tables, chairs, minor audio-visual equipment and other furniture and equipment as required for event.
  • Keep restrooms, kitchens and refreshment areas clean and sanitized; maintain adequate inventory of towels, tissues, and other common use materials, perform related miscellaneous custodial duties.
  • Monitor activities of facility users for appropriate and safe conduct.
  • Clean up after facility users and set up for subsequent activities.
  • Sweep and mop floors, and empty garbage throughout the facility as necessary.
  • Make written reports of damage to equipment or facility.
  • Interpret facility rules and regulations as per established guidelines and monitor facility users for adherence to building rules and party limitations.
  • Interpret facility rules and regulations as per established guidelines, monitor facility users for adherence to building rules and party limitations; appropriately notify management staff when users are not in compliance.
  • Perform other duties as assigned.

Typical Qualifications

Facility Attendant Trainee:
Facility Attendant Trainees should possess the ability to obtain the required knowledge and skills of the Facility Attendant class within six months.

Facility Attendant:
Knowledge of:

• Principles and techniques for servicing and executing a variety of entertainment, meeting, and banquet events.
• Event set up and. execution.
• Principles of customer service and conflict resolution.
• Modern office methods, procedures, computer equipment and computer software.
• Equipment, tools and materials used in modern office operations.
• Standard audio-visual equipment set up and usage.
• Fire and safety regulations related to public assembly facilities.

Ability to:

• Oversee events in progress; analyze and identify potential problems, situations and needs; accurately and quickly carry out solutions.
• Coordinate multiple simultaneous rental uses and meet critical time deadlines.
• Work independently and prioritize assignments.
• Train and evaluate the work of new staff.
• Assist users with set-up design and read set-up diagrams.
• Identify custodial and maintenance needs
• Follow written and oral instructions.
• Deal effectively and courteously with the public.
• Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service.
• Demonstrate a civic entrepreneurial spirit by generating new, innovative ideas and development of better methods to accomplish tasks and complete projects.
• Foster an environment that embraces diversity, integrity, trust and respect.
• Be an integral team player, which involves flexibility, cooperation and communication.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintenance of safe housekeeping in personal and common workspaces.
• Communicate clearly and concisely, both orally and in writing.
• Operate a personal computer with proficiency and familiarity.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Facility Attendant Trainee:
Experience : None required.
Training : Equivalent to completion of twelfth grade.

Facility Attendant:
Experience: Six (6) months of experience as a Facility Attendant Trainee with the City of Citrus Heights or one (1) year of experience in a custodial or building attendant position with significant customer contact.
Training : Equivalent to completion of twelfth grade.

Supplemental Information

Positions in this class series require the incumbent to perform light to moderate lifting (up to 50 pounds) with repetitive movement, twisting, and lifting; pushing; pulling; crawling; climbing; prolonged periods of standing; lifting above the shoulders; carry and work from a ladder; manual dexterity; vision and hearing to adjust audio visual equipment and observe and oversee participant use. Incumbents must have the ability to perform physical work including lifting and moving tables and chairs, stage, and dance floor. Incumbents are required to be available and work a flexible schedule including nights, weekends and holidays.

This position is not eligible for benefits.

Closing Date/Time: Continuous

Salary:

$16.50 - $19.13 Hourly