Detention Services Supervisor

Job Description:

Detention Services Supervisor

Description

The Position

Bargaining Unit: Local 21 - Supervisory Management

Why Join Contra Costa County Office of the Sheriff?
The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. In addition to operating the most innovative detention facilities in the country, the Office of the Sheriff provides patrol services throughout the county including three contract cities for which it provides total police services.

The Office of the Sheriff works closely with our many partners in the community, including residents, businesses, schools, leaders, and private and governmental agencies to prevent crime and improve the quality of life. We are proud to be of service to Contra Costa County. As a department of over 1,100 sworn and professional staff, the Contra Costa County Office of the Sheriff continues to grow and progress, providing excellent opportunities for career development for its employees.

We are seeking to fill one (1) full-time vacancy in the classification of Detention Services Supervisor assigned to the Office of the Sheriff.

The Detention Services Supervisor plays a key leadership role by overseeing janitorial and maintenance staff who ensure the cleanliness, safety, and functionality of the County’s detention facilities. This position coordinates daily work schedules, manages supplies, works directly with vendors, and is responsible for the care and maintenance of the facility. The Detention Services Supervisor reports to the Director of Support Services.

Candidates with a strong working knowledge of custodial and janitorial operations in detention settings and a demonstrated commitment to public service are encouraged to apply.

We are looking for someone who is:

• Organized and able to keep accurate records
• An excellent communicator who builds and maintains positive working relationships
• Capable of handling and resolving conflict professionally
• A team player who fosters a collaborative work environment
• An effective leader who provides clear direction and follow-through
• Dependable, flexible, and adaptable to operational needs
• Self-motivated and takes initiative
• Trustworthy and maintains confidentiality and professionalism

What you will typically be responsible for:

• Assigning and inspecting the work of Detention Services employees performing janitorial duties at detention facilities
• Supervising the procurement, storage, inventory, and distribution of clothing, linens, and hygiene kits and cleaning supplies
• Preparing and adjusting daily work schedules based on staffing, emergency situations, and facility priorities
• Monitoring employee performance, preparing written performance evaluations, and engaging in steps of progressive discipline when warranted
• Conducting training and refresher sessions on equipment use, cleaning methods, and safe work practices
• Ensuring equipment is operational and communicating facility needs to the Director of Support Services
• Operating a County vehicle to transport supplies between facilities, as needed

A few reasons you might love this job:

• You will work with other others in a team environment
• You will have the opportunity to lead and support staff in achieving shared goals
• You may be eligible to work an alternate schedule (4/10) with weekends off
• You will receive reliable and comprehensive salary and benefits

A few challenges you might face in this job :

• You will be responsible for ensuring facility coverage 365 days a year
• You will work in a secure detention setting, in proximity to inmates
• You will need to quickly resolve operational issues as they arise
• You will be expected to hold staff accountable and administer discipline when necessary

Competencies Required:

• Oral Communication: Engaging effectively in dialogue
• Reading Comprehension: Understanding and using written information
• Leadership: Guiding and encouraging others to accomplish a common goal
• Managing Performance: Ensuring superior individual and group performance
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Environmental Exposure Tolerance: Performing under physically demanding conditions
• Decision Making: Choosing optimal courses of action in a timely manner
• Customer Focus: Attending to the needs and expectations of customers
• Teamwork: Collaborating with others to achieve shared goals
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams

To read the complete job description, please visit the website; www.cccounty.us/hr

The eligible list established from this recruitment may remain in effect for six (6) months and may be used to fill future vacancies.

Minimum Qualifications

License Required: Valid California Motor Vehicle Operator's License.

Experience: Three years, or its equivalent, direct supervisory experience in housekeeping and janitorial operations in an institutional or industrial setting or one year of experience in Contra Costa County providing lead direction to janitorial staff.

Desirable Qualifications:
Experience and/or training in the following areas, performed within a detention facility, jail, or similar correctional setting, is highly desirable:

• Janitorial leadership in a correctional environment
• Staff development, including coaching, hiring, and training
• Maintaining and improving custodial workflows and procedures
• Completion of supervisory training programs or certificates
• Current CPR and First Aid certification
• Training or certification in hazardous materials handling

Selection Process

Application Filing: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Training and Experience Evaluation: Candidates must complete the training and experience questionnaire at the time of application filing. Responses provided will be used to assess each candidate's relevant education, training, and experience in relation to the Detention Services Supervisor classification. April 2025 (Weighted 100%)Departmental Interviews: TBD


Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.

For recruitment-specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/18/2025 11:59 PM Pacific

Salary:

$70,173.36 - $85,296.18 Annually