Crisis Outreach Coordinator

Job Description:

Crisis Outreach Coordinator

Description

If you are a current City of Olathe employee, please click this link to apply through your Workday account.

Employment Type
Full Time

Job Summary

Do you have a heart for outreach and the people struggling in your community but find yourself frustrated by the constraints of the current system? Or are you looking to make an immediate impact that will change lives in your community? Come be part of a new cutting-edge program to help individuals in crisis in the City of Olathe. We need a person with vision and a knack for building collaborative programs to lead our new team.

You will be the bridge between people in need and the city’s primary outreach and crisis teams. In this role, you will help move individuals from these programs to community partners that can meet their long-term needs. As the supervisor of the new substance use outreach team, GPS, you will have direct influence on the development and deployment of how they improve support for vulnerable individuals who often fall through the gaps of the substance use and behavioral health system.

Don’t miss this chance to help build something new that will improve and even save lives in your community.

Salary Information: $75,920 - $91,799

For more details, review the full job details and requirements below.

The CORE Coordinator is responsible for providing professional coordination of all activities related to the substance use outreach initiative for City of Olathe. They will provide leadership and supervise contracted Olathe GPS team members while coordinating with other outreach programs in Olathe including the Fire Department’s Mobile Integrated Health (MIH) program and the Police Department’s Advanced Crisis-Intervention Team (ACT). Their work will encourage communication between programs to maximize client care and avoid duplication of City resources while also establishing referral mechanisms into outreach programs and leveraging community resources to support client care.

Key Responsibilities

• Convenes regular meetings with MIH and ACT teams to coordinate client/patient care and access to services; identifies clients with frequent contact with City services to determine support needed; facilitates regular coordination meetings with Olathe outreach programs to determine appropriate support.
  
• Supervises Olathe GPS team members (contracted employees) in the day-to-day, non-clinical operations of the team. (Supervision related to maintenance of certifications will be done by partner agencies.)
  
• Builds relationships and coordinates with other programs and agencies in City; engages partner agencies in County and other similar teams in other jurisdictions.
  
• Ensures client privacy practices are maintained in information-sharing between programs; maintains client information in compliance with all local, state and federal rules.
  
• Supervises, provides direct training and coaches and promotes professional development of substance use outreach staff; develops and conducts training to City staff on program objectives and referral methods.
  
• Monitors client feedback for continuous improvement; evaluates programs and documents outcomes in reports for various audiences.
  
• Develops programmatic materials and processes to ensure good use of resources; seeks grant funds to support programs; manages program-related contracts and agreements.
  

Qualifications

Experience: A minimum of three years of increasingly responsible experience in social program administration, community health program management, managing caseload and monitoring clients, or work in substance use or mental health treatment field is required. Extensive care coordination and outreach experience preferred.

Education: A bachelor's degree or equivalent from an accredited college or university with major course work in healthcare, social work, public health, public administration, or related fields is required. A master's degree in a related field is preferred.

Licenses & Certifications: A valid Driver’s License and favorable driving record are required.Licensure by the Kansas BSRB in addiction counseling is preferred.