Housing Specialist Senior

Job Description:

Housing Specialist Senior

Description

Job Summary

Mohave County Community Services Department is currently recruiting for a Housing Specialist Senior in the Housing Division.

Depending on qualifications, may fill position as:
Housing Specialist R11/S1 - 8; $19.13 - $23.58

Mohave County Community Services Department recruiting for a Supervisory position that will work 3 days a week in the BHC office, and 2 days a week in the LHC office. Travel will occur during normal business hours.

Hiring salary range is $20.09/hr - $24.71/hr Depending on Experience (D.O.E.)

Implements and monitors low income housing regulations, procedures, and programs. This is the advanced level position in the Housing Specialist series. This class functions with more independence than the Housing Specialist and/or Eligibility Technician level, handling the more complex duties involving Housing and Urban Development (HUD) Section 8 Rental Assistance Program, Supportive Housing Program (SHP) and other state or federal housing assistance programs. The employee is expected to exercise initiative and independent judgment in accordance with established policies and procedures.

REPORTS TO

Work is performed under general supervision of higher level of authority.

SUPERVISION EXERCISED

Exercises technical and functional supervision of subordinates as required.

Essential Job Functions

• Train and monitor assigned employees on the various office and field activities necessary to implement low income housing regulations, procedures and programs, such as, eligibility, annual re-exams, interim exams, verifications of changes in household composition, and/or income changes, recalculation and verification of rent calculations, review of letters to participants, non-compliance and/or termination letters, tenant leases, Housing Assistance Payments (HAP) contracts and other HUD required forms and documents.
• Monitor and review all changes in HAP on a monthly basis with finance, check HAP process for completeness and accuracy, and sufficiency of information; work with staff to correct deficiencies; submit to PIC and corrects errors in MTCS 50058 records; contacts other Housing Authorities to resolve disputes involving MTCS 50058 errors in portability.
• Provide assistance to the Housing and Community Revitalization Manager (HCRM) in data collection, trend analysis, error identification, analysis prevention, and corrective action; assessing program performance in accordance with HUD requirements as requested.
• Reviews and creates new forms for Housing Authority use, or other program related documents as requested, such as Mohave County HA procedures manual.
• Assists in the development of policies and procedures for the MCHA operations.
• Interview applicants/participants or designated representatives to obtain appropriate information and compilation of required forms in accordance with established procedures and regulations for Section 8 rental assistance or other related low income housing programs.
• Investigates information received through verification of sources by mail, phone and in person to verify residency, household composition, and financial eligibility requirements collected from applicants/participants or representatives.
• Prepare correspondence letters/forms to extract and verify information collected.
• Prepare confirmations letters of telephone investigations.
• Complete and calculate eligibility determination, advises and notifies applicant and representatives of case status, notify applicants/participants of decisions, appeal rights, ability to reapply for housing benefits, informs eligible applicants of housing benefits and procedures available through local, state, and federal housing assistance programs.
• Conducts initial inspections, annual inspection and special inspections as assigned, using HUD specified forms and procedures to determine if rental units meet Housing Quality Standards. Enforce HUD safety and sanitation regulations. Conducts initial, interim and annual reexaminations of family income and composition and recalculates assistance.
• Enters, updates, retrieves, and verifies applicant/participant data in a computer system; develops and maintains current and past caseload files and records pertaining to applicants and participants; prepares reports and conducts briefings.
• Conducts surveys to determine rent reasonableness, comparable studies, and housing needs; prepares agreement forms with landlords to secure housing units to be used in Section 8 program.
• Maintains effective working relationship with HUD, Arizona Department of Housing and other funding agencies.
• Investigates inconsistent information provided by applicant to determine continued eligibility for housing assistance programs.
• Identifies and refers suspected cases of fraud to HCRM. Assist the HCRM in investigation of suspected fraud cases and preparation of required reports.
• Maintains chronological charts, forms, folders, and other related documents notating and documenting accurate, up-to-date information of program activities and status of applicants and clients.
• Communicates and acts in a professional manner with the public, co-workers, and work contacts.
• May be assigned to supervise a Section 8 Family Self-Sufficiency/Homeownership caseload.

SECONDARY JOB FUNCTIONS

• Performs special assignments as requested.
• Performs related work as required.
• Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures.

Minimum Qualifications

• High School diploma /GED (General Education Degree).
• Three (3) or more years progressively responsible experience involved in the provision of housing assistance services.
• OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications.

SPECIAL JOB REQUIREMENT

• Have the willingness to obtain certification from a HUD approved training provider in the Section 8 Housing Choice Voucher Program.
• Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position.
• Provide acceptable driving history at no cost to the County.

Knowledge, Skills & Abilities

Knowledge of:

• Broad knowledge in a general professional or technical field.
• Training and supervisory techniques.
• Rules, regulations and policies affecting low income housing assistance programs.
• Sources of information to establish eligibility and for continued assistance.
• HUD system required for the verification, collection and transmission of participant data.
• Principles of Case Management and customer service.
• Interviewing techniques to effectively obtain sensitive information.
• Modern office practices and record maintenance procedures.
• Mathematics to perform calculations and general accounting procedures.
• Public Social Services and community resources available to applicants and recipients.
• Mohave County Personnel Policies and Procedures, and Department Regulation.

Skill in:

• Effectively operating a variety of office equipment to include: computer keyboard, typewriter, fax transmitter, and copier.
• Effectively utilizing computer systems and software applications, database operations, personal computers in the performance of work assignments.

Ability to:

• Train and supervise and evaluate assigned employees.
• Understand and interpret pertinent federal and state laws and regulations necessary to implement low income housing assistance programs.
• Interview and investigate an individual's financial background.
• Make decisions in accordance with established policies and regulations.
• Understand, interpret and apply pertinent federal, state and local rules, regulations, procedures and policies regarding housing assistance programs to include departmental procedures and requirements.
• Present program information and requirements clearly and concisely to groups and individuals and to explain policies, procedures and regulations effectively.
• Maintain confidentiality and work independently.
• Understand and grasp ideas quickly and follow instructions with initiative and exercise good judgment.
• Perform basic mathematical computations accurately.
• Organize workload to ensure determinations are made on a timely basis.
• Communicate clearly and concisely, both orally and in writing.
• Maintain accurate and up-to-date records and documentation case file.
• Perform the essential functions of the job specifications with or without a reasonable accommodation.
• Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.

https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf

Closing Date/Time: 1/17/2025 5:00 PM Arizona

Salary:

$41,787.20 - $51,396.80 Annually