Clinical Services Technician I/II
Stanislaus County Modesto, California, United States
- Location: Modesto, California, United States
- Categories: Engineering, Public Health
- Job Type: Full Time
- Posted: Jan 03, 2025
Job Description:
Clinical Services Technician I/II
Description
About the Opportunity*****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY*****
THE IDEAL CANDIDATE
Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Clinical Services Technician I/II. The Clinical Services Technician provides services, intake and input for the development of diagnostic impressions in formulating treatment plans for a diverse patient/client base. This individual ensures a safe, healthy environment that encourages socialization and empowerment. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. The employee will qualify for a promotion to a Clinical Services Technician II after one (1) year of satisfactory performance and completion of assigned training and meeting required competency standards. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health order s, please visit the California Department of Public Health website here for more information.
To learn more about Behavioral Health and Recovery Services , click here .
Click here for details.
This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. THE POSITION
Programs within Behavioral Health and Recovery Services, which primarily utilize Clinical Services Technicians (CSTs), include Peer & Family Support, Stanislaus Recovery Center (SRC), Behavioral Health Wellness Center and various other programs within Behavioral Health and Recovery Services.
Stanislaus Recovery Center (SRC) is a comprehensive Substance Use Disorder Treatment Center located in Ceres. CSTs are assigned to various levels of care within SRC, including stand-alone Adult Residential Treatment Program and/or Outpatient Programs. The Adult Treatment Program at SRC has a treatment structure that promotes recovery at every phase of the recovery process. The incumbent's schedule may include shift work, weekend assignments, and may include the applicable 5% inpatient and shift differential pay. Peer Support (Stanislaus Recovery Center):CSTs supervised under the Peer & Family Support Services Coordinator work within the Substance Use Disorder System providing peer support. This position will typically work business hours of 8am to 5pm Monday through Friday and will occasionally work outside of those hours.
The role of a Peer Support Specialist is to provide principles of recovery in an attitudinal way with expertise that professional training cannot replicate. Peer Support Services are specialized therapeutic interactions conducted by current or former consumers of behavioral health/substance use disorder services. Peer Supports include engaging peers into recovery, assisting peers in articulating their goals for recovery, learning, and practicing new skills, helping them monitor their progress, supporting them in their treatment, modeling effective coping techniques and self-help strategies based on the specialist's own recovery experience, supporting them in advocating for themselves to obtain effective services, and developing and implementing personal recovery plans. Peer Support Specialists offer role modeling and mentorship by offering their life as living proof of the transformative power of recovery and provides stage-appropriate recovery education. Peer Support Specialists also provide companionship, a social bridge from the culture of addiction and mental illness to the culture of recovery.
State of California - Department of Health Care Services (DHCS) and California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as an SUD counselor with one of the certifying organizations currently approved by DHCS.
State of California - Department of Health Care Services (DHCS) and California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system with DHCS shall be certified as a Peer Support Specialist within a specified amount of time, with one of the certifying organizations currently approved by DHCS.
The Clinical Services Technician II classification is considered the experienced, journey-level in the series. Incumbents perform under general supervision and with much greater independence, including independently leading groups and individual sessions.
Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Community and Health Servicesbargaining unit for labor relations purposes.
Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.
Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).
Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program with Nationwide.
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management".
Typical Tasks
Clinical Services Technician I
- Assist in the completion of intake information with clients;
- Support potential clients and families with engagement and navigation into the behavioral health treatment system;
- Provide support and encouragement to clients engaged in the behavioral health treatment system;
- Assist clients in developing connection with community-based resources or social activities as appropriate;
- Collaborate with community partners to strengthen referral pathways and build relationship that support individuals in accessing behavioral health treatment;
- Provide education to the community on substance misuse and abuse;
- Promote positive youth development and change through education, advocacy, and collaboration with community partners;
- Assist clients with activities of Daily Living and adhere to policies and procedures;
- Assist in formulating problem/strength lists and treatment plans or formulate the treatment plans under supervision; utilizing age specific considerations;
- Awareness of risk factors for drug and alcohol abuse, relapse prevention and relapse of mental illness in a mental health setting;
- Understand the concepts of the Behavioral Health Services Act (BHSA) and essential elements of how they inform the transformation of the public mental health system;
- Conduct family interviews and participate in counseling activities;
- Display strong commitment and demonstrate skills in provision of culturally competent services to diverse populations, consistently utilizing multicultural skills, knowledge and experience;
- Conduct family interviews and participate in counseling activities;
- Display strong commitment and demonstrate skills in provision of culturally competent services to diverse populations, consistently utilizing multicultural skills, knowledge and experience;
- Encourage clients to participate in social and recreational activities and provide direction including role modeling;
- For peer staff, ability to share your personal recovery experience(s);
- Independently lead and/or facilitate groups and individual sessions;
- Monitor client status and report findings to the therapy support staff;
- Observe and record blood pressure, respiration, temperature, pulse rates, intake/output and signs of withdrawal for SUD programs when applicable;
- Observe client behavior and respond appropriately to crisis, anxiety, panic or other behavioral and physical states;
- Offer support and work effectively with volunteers;
- Perform services using a variety of wellness or recovery approaches;
- Knowledge of principles for substance use disorder treatment and recovery practices;
- Provide input for the development of diagnostic impressions;
- Provide services that facilitate wellness, recovery and resilience, and support individuals to accomplish their recovery or service goals;
- Serve as a role model for patient/client in personal hygiene, appearance, and social interaction;
- Under proper supervision may supervise self-administration and chart medications ordered by the Physician;
- Work independently within a team structure; AND
- Other duties as assigned
Clinical Services Technician II
- Meet all of those tasks required of a CST I; and
- Independently lead and/or facilitate groups and individual sessions.
Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)
KNOWLEDGE
- Needs, problems, attitudes and behavioral patterns of individuals with mental health and/or substance use disorders;
- Behavioral Health programs and community resources;
- Proper safety procedures and health practices;
- Behavioral health principles and methods of relating to individuals experiencing behavioral health problems;
- Verbal de-escalation and communication skills;
- Customer service ideals; and
- Mental health patient rights.
- Possess a greater degree of experience, knowledge, and expertise than the Clinical Services Technician I;
- Function semi-independently in clinical areas;
- Develop role model relationships with patients/clients;
- Develop effective counseling relationships and apply the learning theory to behavior;
- Maintain confidentiality of information about patients/clients, families;
- Define patient problems and assist in formulating treatment plans;
- Chart clear and concise notes, maintaining complete and accurate records;
- Act as a liaison between agency and community resources; and
- Act quickly and safely with patients/clients exhibiting agitated or violent behavior.
PATTERN I
- Two (2) years of full-time related experience (voluntary or paid) in mental health, substance abuse, or social service agency, providing direct services for patients/clients.
- The equivalent of 15 semester units of college course work from an accredited college in a behavioral science, social science and one (1) year full-time related experience (voluntary or paid) in a mental health, substance abuse, or social service agency, providing direct services for patients/clients.
- The equivalent of 30 semester units of college course work from an accredited college in a behavioral science, social science, or related field.
CLINICAL SERVICES TECHNICIAN II
PATTERN I
- Two (2) years of full-time related experience (voluntary or paid) in mental health, substance abuse, or social service agency, providing direct services for patients/clients.
- Equivalent of 15 semester units of college course work from an accredited college in a behavioral science, social science and one (1) year full-time related experience (either voluntary or paid) in a mental health, substance abuse, or social service agency, providing direct services for patients/clients.
- Equivalent of 30 semester units of college course work from an accredited college in a behavioral science, social science, or related field; AND
- Minimum of one (1) year of experience equivalent to that of a Clinical Services Technician I, including applicable training requirements and adherence to competency standards.
All applicants must possess a BLS CPR for Healthcare Providers.
Proof of education (transcripts) is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification.
Application and Selection Procedures
APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.
EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.
- Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
- Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
- Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
- Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.
TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: January 17, 2025, at 5:00 PM
Oral Examination:Tentatively the week of January 27, 2025
GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment medical screening (if applicable for position) and a job-related background investigation.
Some positions may require possession, or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org .
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.
Benefits associated with this position can be found at Benefits Summary .
Closing Date/Time: 1/17/2025 5:00 PM Pacific