Library Assistant, Senior

Job Description:

Library Assistant, Senior

Description

Position Scope

Hiring Range: $20.02 - $25.00

Salary range is the entire compensation range for the position classification.

Hiring range is an estimate of the compensation amount for the selected candidate. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience, education, licenses, training, and equity amongst other City employees in a similar position.

Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness

Under general supervision, performs moderately skilled clerical and technical support activities in the operation of the City’s library.

Primary Duties and Responsibilities

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Develops, coordinates and administers library programs and special projects under the Librarian’s direction.
• Serves customers at the circulation desk performing such activities as check-in and check-out of library materials and customer registration.
• Searches for books by titles, authors and subject; places items on hold.
• Assists customers with public computer access and on-line library services.
• Participates in library committees and trainings.
• Leads and assists with training and providing daily direction to volunteer staff.
• Assists in collection preservation and processing of lost books.
• Assists with weeding of library collection.
• Provides assistance with library’s annual inventory.
• Shelves library materials and ensures their proper order
• Answers telephone and routes calls as appropriate. Processes telephone renewals.
• Provides information concerning materials and library procedures to library customers.
• Collects fines and payments from customers.
• Calls customers regarding overdue library materials and mails overdue notices.
• Drives bookmobile, providing remote customer service when needed.
• Performs other duties as assigned or required.

Minimum Qualifications & Position Requirements

Education and Experience:

High School diploma or GED equivalency and two (2) years of customer service or library setting experience; OR equivalent combination.

Necessary Knowledge, Skills and Abilities:

Knowledge of:

• City policies and procedures.
• Standard library practices and procedures.
• Polaris library automation software.

Skill in:

• Following and effectively communicating verbal and written instructions.
• Providing effective customer service with tact and courtesy.
• Establishing and maintaining cooperative working relationships with employees and the general public.
• Operating a personal computer utilizing a variety of business software.

12-Month Goals:

• Develop and coordinate at least two new library programs or special projects that align with the library's mission and community interests within the next year.
• As a Senior Library Assistant, consistently adhere to and model best practices in following library, department, and city policies and procedures, while supporting staff in doing the same.
• Take at least four customer training webinars to improve communication, problem-solving, and overall service delivery, ensuring that all patrons receive a positive experience when engaging with the library.
• Deepen understanding of library resources, programs, and services to better assist patrons.
• Provide support to patrons using library technology, ensuring they can effectively access digital resources and equipment.

Additional Information

Valid Arizona Drivers License. Evening hours and weekends required.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

Employee Benefits & Wellness

The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.

For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness

City benefit plans are subject to change at any time.

Closing Date/Time: 12/30/2024 11:59 PM Mountain

Salary:

$41,641.60 - $62,462.40 Annually