Texas Tech University Health Sciences Center Lubbock, TX
Location: Lubbock, TX
Categories:
Job Type: Full Time
Posted: Nov 04, 2026
Job Description:
HSC Office and Admin Wrkr
Description
HSC Office and Admin Wrkr Odessa 46643BR
Position Description A non-recurring job having an appointment for less than four and one-half months with a nature of work consistent with that found in an office or administrative environment.
Assess patient needs, schedule appointments, document messages accurately, and route calls to the appropriate departments.
Create and maintain accurate patient charts, updating demographic and insurance information as needed.
Ensure timely and accurate documentation within the Electronic Medical Record (EMR) system.
Verify insurance eligibility through third-party websites and company systems.
Coordinate appointment scheduling and communicate effectively with front-desk staff and clinical teams to support efficient patient flow.
Maintain patient confidentiality and comply with HIPAA regulations, privacy standards, and company policies when handling sensitive patient information.
Follow call center guidelines, performance metrics, policies, and procedures while maintaining a high level of professionalism.
Required Qualifications
Due to the broad nature of work found in this job, minimum qualifications will be consistent with level and nature of work performed as determined by the hiring manager.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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