COMMUNITY SERVICES PROGRAM LEADER III

Job Description:

COMMUNITY SERVICES PROGRAM LEADER III

Description

The City of Santa Fe Springs is seeking five (5) highly motivated, organized, and dependable individuals to fill part-time Community Services Program Leader III positions within the Police & Community Services Department and the Parks & Recreation Department. These are hourly, at-will, non-benefited positions averaging approximately 20-25 hours per week. Ideal candidates will demonstrate strong communication, organizational, customer service, and problem-solving skills, along with the ability to work independently and collaboratively with City staff and the community. Work schedules will vary by assignment and may include evenings, weekends, and holidays.

These positions will support a variety of City programs, services, and operations, with assignments in the following areas:

• Creative Media & Communications (1 Position - Police & Community Services): Provides administrative and clerical support to the City's Creative Media & Communications Team, including project coordination, recordkeeping, and occasional assistance with social media content, promotional materials, and graphic design.
  
• Volunteer Services (1 Position - Police & Community Services): Assists with coordinating City volunteer programs, including recruitment, registration, scheduling, recordkeeping, volunteer assignments, and support for community events and activities.
  
• Family and Human Services (1 Position - Police & Community Services): Responsible for the planning, development, and implementation of Older Adult Services, Family Services, and special events, including holiday programs and other cultural events.
  
• Ballfields Operations (2 Positions - Parks & Recreation): Assists with the daily operations of City athletic fields, including coordinating field activities, monitoring facility use, supporting youth and adult sports programs, and assisting with field preparation, scheduling, and related operational responsibilities.
  

PLEASE NOTE:
Recruitment is set to close on Tuesday, November 10, 2026 at 5:00pm OR when the first one-hundred (100) qualified applications are received ; whichever occurs first . Applicants are encouraged to apply promptly as this recruitment may close at any time.

POSITION PURPOSE:


Under general supervision the Community Services Program Leader III organizes, promotes, leads, instructs, and conducts a variety of programs which may include: older adult programming, projects, functions and events in the Community Services Department & Parks & Recreation Department.

DISTINGUISHING CHARACTERISTICS:


This is the advanced journey level position within the series. Employees within this class are distinguished from the levels I and II by the performance of the more complex and specialized duties. This position also provides training and oversight for front-line staff and assists supervising staff with development and leadership of programs and services. Community Services Program Leader IIIs may be assigned to either Family & Human Services or Parks & Recreation Services Divisions.

SUPERVISION RECEIVED:
Receives direct supervision from the Director , Division Manager, Supervisor, or Coordinator.

SUPERVISION EXERCISED:
None.

A. Held in Common:
Supports the Mission of the City and its Elected and Appointed Officials.Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees and volunteers.Exhibits integrity and displays ethical behavior.

B. Essential Job Specific Duties:
Plans, develops, and leads the implementation of community service activities for children, teens, adults andolder adults/seniors including dances, sports, contests, tournaments, games, arts & crafts, day camps, specialevents and programs.Provides supervision, leadership and instruction to subordinate personnel in assigned program areas.Assists with facility rentals, oversee and provide coverage to a variety of community services facilities whichincludes parks; set up and take down tables, chairs, and equipment, for classes, activities, events and meetings.Assists in maintaining and preparing facilities and/or parks for patron use, drop-in customers and specialprograms/events/activities.Assists with general office duties, including cashiering, answering phones, greeting patrons, typing, data entry,copying and filing.Identify program needs; determine, gather and prepare materials and equipment for the implementation ofprograms and/or activities.Develop and maintain good working relationships with parents, children, older adults and local public or privateorganizations and businesses which will benefit programs, activities and participants.Maintains discipline at local city facilities; responsible for day-to-day program problem solving.Monitors the proper and safe use of facilities by patrons and/or program participants.Responds to patrons' needs for assistance and information.

C. Other Job Specific Duties
Assists with facility reservations, including phone and front counter contact, registering patrons for classes and programs, processing receipts and record keeping.Assists with coaching/instructing the basic and fundamental skills of football, basketball, volleyball and soccer.Assists patrons and other Community Services Department staff in routine and emergency situations including administering first aid.Attends staff meetings, trainings and workshops.Adhere to City and departmental policies and procedures.Supports and models the identified vision, values and goals of the Department of Community Services.Inspects facilities and equipment and recommends maintenance and repair work.Orders and maintains inventory of necessary supplies.Organize, promote, and lead diversified community service activities.Writes articles for City and Chamber newsletters, council briefs, and other written reports as assigned; maintains good public relations.Performs other related duties as required or assigned.

REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities.

Knowledge of:

• Policies, procedures, and regulations governing the conduct and safety of persons using equipment and facilities.
• English grammar, punctuation, spelling and composition.

Ability to:

• Exercise good judgment and problem-solving skills.
• Work independently while supervising facilities, staff, and patrons.
• Develop and maintain effective working relationships with internal and external customers.
• Demonstrate tact, courtesy, and alertness when responding to customers.
• Operate modern office equipment, including computers, software programs, and audio-visual equipment.
• Lead and instruct children, youth, and adults in a variety of activities.
• Follow written and oral instructions.
• Communicate clearly and effectively with program participants, community groups, the public, City officials, and staff.
• Work with accuracy and attention to detail.
• Effectively organize and prioritize assigned work.
• Handle medical emergencies and injuries in a calm and effective manner, including providing basic first aid.
• Lift up to 45 pounds.
• Work both indoors and outdoors.
• Work varied shifts, including nights, weekends, and holidays.

EDUCATION AND EXPERIENCE:
The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:

• Graduation from high school or equivalent plus two (2) years of completed college coursework is required in the areas of Communications, Education and Recreation, Physical Education or related field OR
• Two (2) years experience in community services, recreation, physical education, education, public relations, or a related field, including two (2) years experience interacting with the public AND must be at least 18 years of age.
• Ability to speak and understand Spanish preferred.

LICENSE OR CERTIFICATE:

• A valid State of California driver's license and an acceptable driving record.
• Possession of CPR, AED, and First Aid Certificates are required. *Certification will be provided by the City for hired candidates.

WORKING CONDITIONS:
The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job.

• Work is performed indoors and outdoors.
• Noise level is quiet to loud.
• Hazards are minimal.
• Occasional exposure to bodily fluids.
• Occasional exposure to chemicals, fumes, gases, and odors.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties.

• Stand, sit, walk, kneel, crouch, stoop, and bend.
• Push, pull, and reach overhead and above shoulders.
• Hear and speak both in person and on the telephone.
• Use hands and fingers to operate office equipment.
• See well enough to read documents and operate office equipment.
• Lift and move up to 45 pounds.

HOW TO APPLY:

Applicants are required to complete and submit a City Application online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must first create an account first.

METHOD OF SELECTION:
Selection may be based upon an application review, a performance examination and evaluation, and a structured interview. Appointment will be contingent upon a criminal record check and physical examination, including a drug screen.

NEPOTISM:
Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild.

ACCOMMODATION:
If you require special testing and/or interview accommodation due to a physical, mental, or learning disability, please call the Human Resources Office at (562) 409-7530 at least 5 days prior to the scheduled date.

Non-Benefited

Closing Date/Time: 11/10/2026 5:00 PM Pacific

Salary:

$20.88 - $27.24 Hourly