Program Specialist

Summary

Job Title

Program Specialist

Duties

Duties include but are not limited to:

• Maintain and support various special purpose systems with the Albany-Stratton VAMC. Actions include, but are not limited to, cybersecurity vulnerability remediation, software parameterchanges, technical workflow modifications within software/hardware systems.
• Develop and analyze project plans to track implementation of new initiatives and monitors outcomes for sustainment projects including comprehension and testing to determine effectiveness and efficiency of training.
• Conducts needs assessment through various kinds of surveys, townhalls, etc. depending on subject and situation to determine requirements for clinical and non-clinical staff throughout the facility.
• Designs, evaluates and develops sustainment monitoring programs, Quality Assurance programs, training plans, and serves as documentation custodian for all projects.
• Have direct knowledge of Information Technology and Networking Principles to either perform maintenance/troubleshooting as subject matter-expert or to facilitate maintenance/troubleshooting efforts with Information Technology/Networking Service groups and/or vendor groups.
• Design, implement, and maintain various special purpose systems including, but not limited to, communications equipment, monitoring systems, digital signage, media distribution hardware, audio/video equipment. Experience with systems such as Vocera communication badges, TempTrak temperature monitoring equipment, Lenel/Dormakhaba physical security systems, portable radios, pagers, or various networked electronic equipment.
• Perform technical evaluations on specialized electronic or networked equipment within a hospital facility not covered by Information Technology or Healthcare Technology teams.
• Create standard operating procedures for technical tasks such as cybersecurity remediations, workflow creations, user administration, and general software/hardware maintenance.
• Work as Subject Matter Expert (SME) in consultation with facility projects including isolated and networked equipment, networking infrastructure, and construction projects.
• Research potential FMS projects, develops and identifies goals and action plans, coordinate meetings with participants, and lead RPI projects on existing with the workgroups, all to ensure timely completion of action plans, which results in actionable projects for Strategic Capital Investment Program (SCIP).
• Functions as the agent in place for the FMS for all continuing technology activities for the organization including periodic auditing, construction rounding, environments to continue operational status.
• Serves as onsite subject matter expert support answering any questions employees may have, assists with completion of process reports for EOC/EMS/Safety committees, submits completed reports to VISN upon approval.
• Records management for facility regardless of format (paper, electronic, electronic system), which must be managed as per the National Archives and Records Administration (NARA) approved records schedules found in VA Records Control Schedule.

Work Schedule: Monday-Friday 7:30am-4:00pm

Position Description Title/PD#: Program Specialist/ PD36061A

Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortably. There may be some walking, standing, bending, carrying of light items, driving of an automobile, etc. Fieldwork may involve traveling to meetings and sources of information. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Job Description

Job Title

Program Specialist

Duties

Duties include but are not limited to:

• Maintain and support various special purpose systems with the Albany-Stratton VAMC. Actions include, but are not limited to, cybersecurity vulnerability remediation, software parameterchanges, technical workflow modifications within software/hardware systems.
• Develop and analyze project plans to track implementation of new initiatives and monitors outcomes for sustainment projects including comprehension and testing to determine effectiveness and efficiency of training.
• Conducts needs assessment through various kinds of surveys, townhalls, etc. depending on subject and situation to determine requirements for clinical and non-clinical staff throughout the facility.
• Designs, evaluates and develops sustainment monitoring programs, Quality Assurance programs, training plans, and serves as documentation custodian for all projects.
• Have direct knowledge of Information Technology and Networking Principles to either perform maintenance/troubleshooting as subject matter-expert or to facilitate maintenance/troubleshooting efforts with Information Technology/Networking Service groups and/or vendor groups.
• Design, implement, and maintain various special purpose systems including, but not limited to, communications equipment, monitoring systems, digital signage, media distribution hardware, audio/video equipment. Experience with systems such as Vocera communication badges, TempTrak temperature monitoring equipment, Lenel/Dormakhaba physical security systems, portable radios, pagers, or various networked electronic equipment.
• Perform technical evaluations on specialized electronic or networked equipment within a hospital facility not covered by Information Technology or Healthcare Technology teams.
• Create standard operating procedures for technical tasks such as cybersecurity remediations, workflow creations, user administration, and general software/hardware maintenance.
• Work as Subject Matter Expert (SME) in consultation with facility projects including isolated and networked equipment, networking infrastructure, and construction projects.
• Research potential FMS projects, develops and identifies goals and action plans, coordinate meetings with participants, and lead RPI projects on existing with the workgroups, all to ensure timely completion of action plans, which results in actionable projects for Strategic Capital Investment Program (SCIP).
• Functions as the agent in place for the FMS for all continuing technology activities for the organization including periodic auditing, construction rounding, environments to continue operational status.
• Serves as onsite subject matter expert support answering any questions employees may have, assists with completion of process reports for EOC/EMS/Safety committees, submits completed reports to VISN upon approval.
• Records management for facility regardless of format (paper, electronic, electronic system), which must be managed as per the National Archives and Records Administration (NARA) approved records schedules found in VA Records Control Schedule.

Work Schedule: Monday-Friday 7:30am-4:00pm

Position Description Title/PD#: Program Specialist/ PD36061A

Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortably. There may be some walking, standing, bending, carrying of light items, driving of an automobile, etc. Fieldwork may involve traveling to meetings and sources of information. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.