Chief of Claims Management (CEA)

Job Requirements

Applicants must demonstrate the ability to perform high-level administrative and policy-influencing functions effectively, including knowledge of California State Government, public administration, organizational and program management, policy formulation and development, and personnel management.

Candidates must possess the ability to plan, organize, and direct multidisciplinary professional and administrative staff; analyze complex administrative and policy issues; integrate diverse program activities; advise executive leadership; develop cooperative relationships with government representatives, stakeholders, and the public; and recommend effective courses of action.

The ideal candidate will have 5–10 years of workers’ compensation claims adjusting experience, including experience with SIBTF, UEBTF, RTWSP, or similar special fund claims, along with at least 3–5 years of supervisory or management experience leading multidisciplinary teams of managers and analysts. Strong knowledge of the California Labor Code, EAMS/ICM case management systems, fiscal and audit oversight, and experience advising executive leadership on complex legal, legislative, and fiscal matters are highly desirable.

Special Instructions

All interested applicants are required to submit a Standard State Application (STD 678), resume, cover letter, and Statement of Qualifications (SOQ).

The SOQ must be no more than five pages, use 12-point Arial font with one-inch margins, and address all six questions listed in the official CalCareers job announcement. Responses must be numbered in the same order as the questions and each response should be provided in its own paragraph(s).

Applicants who do not follow the SOQ requirements or do not respond to all six questions will be disqualified. Cover letters and resumes do not take the place of the SOQ. Applications received without an SOQ will be rejected.

Please review the official CalCareers job announcement for complete application and SOQ instructions before applying.

Additional Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

This is a Career Executive Assignment (CEA), Non-Tenured, Full-Time position. There is one position available, which may be filled in either Sacramento or Alameda. Applicants should review and complete the Conditions of Employment included with the official CalCareers posting and indicate which location(s) they are willing to accept employment.

Phone

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California Department of Industrial Relations

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