Court Operations Associate - Roseau County

Summary

Court Operations AssociateThe Ninth Judicial District is seeking to fill a Court Operations Associate position within Roseau County Court Administration.In this fast-paced and detail-oriented role, you will be responsible for processing cases and assisting court customers and justice partners in order to provide justice through a system that assures equal access for the fair and timely resolution of cases and controversies.This AFSCME-represented position is classified as a Court Operations Associate. Work is completed individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that requires dedication to providing excellent customer service, strong attention to detail, and technological skills to match our fast-paced, high volume, electronic environment.Example of Duties - What You Will DoThe following are examples of major job duties expected of this position:Perform the full range of court operation work that may involve responsibility for a specific area of court case processingPerform a variety of advanced clerical functions and multiple case typesProvide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronicallyProvide courtroom support by working with judges, court reporters, and other justice partnersReview, enter, record, and update case information using an electronic case processing system and related applications and equipmentSchedule and maintain court calendarsReceive, process, and receipt payments due to the courtAttend court and assist by calling cases, taking notes, and handling documents in the courtroomMay perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedingsTypical Qualifications - What You Must Have The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!High school diploma or equivalentOne (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical workExperience providing customer servicePreferred Qualifications - Nice to Have Certificate or degree in a related fieldConsiderable knowledge of court procedures, policies, and records managementExperience working with the court's electronic case processing systemExperience providing customer serviceUnderstanding of principles and practices of court proceedings, with an emphasis on applicable statutes, rules, and ordinancesAbility to write job procedures and develop training materials in order to provide technical and procedural training to staffAbility to organize workflow and meet deadlines, plan and coordinate the daily work of other employees engaged in a variety of activitiesAbility to be flexible in changes with workload, job assignments, new procedures, different computer systems, court trends, and prioritiesExcellent listening, multitasking and customer service skillsAbility to develop and maintain effective working relationshipsAbility to express ideas concisely and clearly, both orally and in writingSkill in organization, planning, and follow throughDependable and adaptableWhat You Will BringAbility to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assignedKnowledge of basic mathSkill in navigating difficult situations and resolving conflict in a respectful and courteous mannerAbility to effectively support court users who have limited experience with the judicial systemAbility to provide exceptional customer service while working under pressure in a high volume, fast-paced environmentSkill in the operation of a personal computer, including electronic case management system and related applications and equipmentAbility to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutesAbility to communicate effectively, both orally and in writingWell organized, detail oriented, and analyticalSupplemental InformationThe hours for this position will be between 8:00 a.m. and 4:30 p.m., Monday-Friday; hours may vary depending on business needs.The expected starting salary for external candidates is $21.45 per hour up to midpoint of the salary range, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits.

Job Description

Court Operations AssociateThe Ninth Judicial District is seeking to fill a Court Operations Associate position within Roseau County Court Administration.In this fast-paced and detail-oriented role, you will be responsible for processing cases and assisting court customers and justice partners in order to provide justice through a system that assures equal access for the fair and timely resolution of cases and controversies.This AFSCME-represented position is classified as a Court Operations Associate. Work is completed individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that requires dedication to providing excellent customer service, strong attention to detail, and technological skills to match our fast-paced, high volume, electronic environment.Example of Duties - What You Will DoThe following are examples of major job duties expected of this position:Perform the full range of court operation work that may involve responsibility for a specific area of court case processingPerform a variety of advanced clerical functions and multiple case typesProvide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronicallyProvide courtroom support by working with judges, court reporters, and other justice partnersReview, enter, record, and update case information using an electronic case processing system and related applications and equipmentSchedule and maintain court calendarsReceive, process, and receipt payments due to the courtAttend court and assist by calling cases, taking notes, and handling documents in the courtroomMay perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedingsTypical Qualifications - What You Must Have The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!High school diploma or equivalentOne (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical workExperience providing customer servicePreferred Qualifications - Nice to Have Certificate or degree in a related fieldConsiderable knowledge of court procedures, policies, and records managementExperience working with the court's electronic case processing systemExperience providing customer serviceUnderstanding of principles and practices of court proceedings, with an emphasis on applicable statutes, rules, and ordinancesAbility to write job procedures and develop training materials in order to provide technical and procedural training to staffAbility to organize workflow and meet deadlines, plan and coordinate the daily work of other employees engaged in a variety of activitiesAbility to be flexible in changes with workload, job assignments, new procedures, different computer systems, court trends, and prioritiesExcellent listening, multitasking and customer service skillsAbility to develop and maintain effective working relationshipsAbility to express ideas concisely and clearly, both orally and in writingSkill in organization, planning, and follow throughDependable and adaptableWhat You Will BringAbility to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assignedKnowledge of basic mathSkill in navigating difficult situations and resolving conflict in a respectful and courteous mannerAbility to effectively support court users who have limited experience with the judicial systemAbility to provide exceptional customer service while working under pressure in a high volume, fast-paced environmentSkill in the operation of a personal computer, including electronic case management system and related applications and equipmentAbility to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutesAbility to communicate effectively, both orally and in writingWell organized, detail oriented, and analyticalSupplemental InformationThe hours for this position will be between 8:00 a.m. and 4:30 p.m., Monday-Friday; hours may vary depending on business needs.The expected starting salary for external candidates is $21.45 per hour up to midpoint of the salary range, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits.