Information Systems Manager II

Job Description:

Information Systems Manager II

Description

The Position


Bargaining Unit: Local 21 - Supervisory Management

Why join Contra Costa County?
Contra Costa County is located in northern California and covers about 733 square miles. It stretches from the northeastern shore of San Francisco Bay to the San Joaquin River. The county has a population of just over 1 million, making it one of the top ten most populous counties in California. It's known for being home to one of the most diverse populations in the state, both culturally and economically. Working for Contra Costa County gives you the opportunity to serve and improve the lives of the local community. The county provides essential services such as public safety, healthcare, social services, and infrastructure development. Working for the county can be a rewarding experience as it allows individuals to make a positive impact on their community and contribute to the betterment of society. Additionally, Contra Costa County offers competitive salaries, good benefits, and opportunities for career growth and development.

The Information Systems Manager II is a countywide classification.

The current recruitment is to fill one (1) vacancy in the Public Works Department, though the eligible list established from this recruitment may be used to fill future vacancies throughout Contra Costa County as they arise.

About Contra Costa Public Works Department:
Contra Costa County Public Works Department (CCCPWD) maintains over 660 miles of roads, 150 miles of streams, channels, and over 200 County buildings throughout Contra Costa County. CCCPWD provides a multitude of services to the public throughout the unincorporated areas of Contra Costa County. The Public Works Department has an organizational culture that strives for continuous improvement. Our mission is to deliver cost-effective, safe, reliable, and sustainable services for the Contra Costa County community.

The Information Systems Manager II (ISM II) is a key leadership role within the Information Technology Division. Under the general direction of the Public Works Deputy Director, the ISM II plans, organizes, and manages the daily operations of the Application Development & Support team, working closely with the Supervisor, Systems Administration, and Support teams.

We are looking for someone who is:

• Experienced in supervising and guiding technical teams
  
• Able to communicate clearly and concisely, both orally and in writing
  
• Proficient at planning, delegating, prioritizing, and evaluating the work of staff and supervising
  
• Knowledgeable of various enterprise systems, web applications, cloud, and legacy applications
  
• Able to analyze business requirements and knowledgeable in the design and implementation of appropriate system solutions
  
• A problem solver and can analyze information processing problems and recommend solutions
  
• Committed to developing staff members to reach their full potential
  

What you will typically be responsible for:

• Providing management with adequate information for the overall department budget to prepare your group budget
• Managing and building a strong team and managing projects
• Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems
• Working closely with the applications team and making recommendations for training to help your team provide great results that ensure projects are implemented on time and within budget
• Working with all County departments, their respective IT teams, and key organizational stakeholders, to improve Contra Costa County’s cyber readiness and response capabilities

A few reasons you might love this job:

• You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community
• You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county
• You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects
• You will operate with a high level of autonomy and responsibility, and have the opportunity to grow
• You will work with a supportive management team

A few challenges you might face in this job:

• Managing Security requirements for multiple enterprise systems and legacy systems
• Being efficient at managing various types of multifunctional staff with emphasis on different technology platforms and knowledge
• County’s limited resources which could cause some delay and impact timelines
• Working with multiple county department’s application security and on projects which may require consensus among stakeholders in a fast-paced environment

Competencies Required:

• Decision Making: Choosing optimal courses of action in a timely manner
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Customer Focus: Attending to the needs and expectations of customers
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Negotiating: Reaching mutually satisfying agreements and compromise
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Leadership: Guiding and encouraging others to accomplish a common goal
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives

To read the complete job description, please visit the website, www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months and may be used to fill future Information Systems Manager II vacancies in other County departments as they arise.

Minimum Qualifications

Education: Possession of a bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field.

Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field.

AND

Experience: Five (5) years of full-time experience performing information systems duties, two (2) years of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility.

Desirable Qualifications:

• Possession of, or willingness to obtain, the Certified Information Systems Security Professional (CISSP) certification
  
• Additional industry-recognized Information Security certifications
  
• Experience in information security incident response
  
• Security Operations Center (SOC) experience
  
• Graduate-level degree in business, information technology, or information security
  
• Experience managing or serving as a senior member of a cybersecurity team
  
• Experience developing and communicating information to executive management regarding cybersecurity issues, strategies, and status
  

Selection Process

Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date.Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview , candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, Leadership, and Project Management. Tentatively scheduled: August 19, 2026 through August 23, 2026 (Weighted 100%)Final Selection Interviews: These will be scheduled by the department once the eligible list is established.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Norma Martinez at [email protected]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

The virtual assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. You will not be able to take the assessment using a mobile device such as a cell phone.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodations, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 8/5/2026 11:59 PM Pacific

Salary:

$152,077.82 - $184,851.55 Annually