TDI - Property & Casualty - Program Specialist III

Job Description:

TDI - Property & Casualty - Program Specialist III

Description

Agency Information

Do you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers¿ compensation system, perform the duties of the State Fire Marshal's Office, and educate and protect consumers. Apply now if you're looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.

Benefits of working at TDI:

• Flexible work schedules.
• Work-life-balance.
• 96 hours of accrued vacation a year.
• 96 hours of accrued sick leave a year.
• 20+ holidays every year.
• Career advancement opportunities.
• Free parking.
• 401(k) and 457 Programs.
• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).
• Optional benefits like dental, vision, life insurance, and many more.
• Qualified employer for the Federal Public Service Loan Forgiveness Program.

Before you apply:
TDI does not sponsor or assume sponsorship of an employment visa.
Learn about our selection process , our military employment preference, licensing, and credential requirements.

Job Description

Program Specialist III
Performs an array of complex (journey-level) technical, training, research, planning, policy, program assessment, and administrative activities for the Operations and Planning Office of the Property and Casualty Division. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Assignments may vary day to day.

Essential Job Duties

This position:

• Serves as administrator for key applications and databases, including serving on related workgroups and producing special data sets.
• Develops comprehensive reports using advanced Excel functions to present datasets.
• Develops, maintains, modifies, and edits program procedures and documents to ensure consistency and accuracy across program processes.
• Performs complex program specialist work that involves establishing, documenting, and communicating program goals and objectives, program guidelines, procedures, policies, rules, and regulations.
• Provides complex administrative and technical assistance.
• Responds to phone and email inquiries from the insurance industry and public.
• Assists with office functions, such as administering the TexasSure Vehicle Insurance Verification program, participating in the activities of the Filings Intake Team, and researching, responding to, and processing open record requests.
• Performs other duties as assigned.

Minimum Qualifications

This position requires:

• Graduation from an accredited four-year college or university.
• Three years of experience in a field related to the assignment.
• Regular work attendance Monday to Friday, 8:00 a.m. to 5:00 p.m.
• Travel may be required for up to 5% of the time. If travel is over 10% or over, you must maintain a state of Texas Driver's License.

Note | substitution language:
Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Additional job details:

• The interview will include a test.

Preferences for this position include:

• Experience using Microsoft Excel for data analysis and reporting.
• Experience in process improvement.
• Experience with organizing, coordinating, or leading special assignments or program activities.

Preferred Qualifications

Preferences for this position include:

• Experience using Microsoft Excel for data analysis and reporting.
• Experience in process improvement.
• Experience with organizing, coordinating, or leading special assignments or program activities.

Knowledge/Skills/Abilities

This position requires demonstrated knowledge of:

• State laws, rules, procedures, and regulations relevant to job requirements.
• Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques, software, and procedures.
• Research and data analysis methodologies.
• Project management methodologies.
• Accepted business practices and procedures of applicable rules, regulations, and policies, and of related legislative and legal practices and procedures.

This position requires demonstrated skill in:

• Problem solving and critical thinking.
• Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.
• Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.
• Developing goals and objectives.
• Attention to detail, decision making, and planning.

This position requires the demonstrated ability to:

• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.
• Maintain the confidentiality of sensitive information.
• Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
• Manage and coordinate multiple tasks and priorities to meet necessary deadlines.
• Work both independently and as a team player.
• Present complex data, policies, analyses, and recommendations in a clear, concise, and compelling manner.
• Comprehend and apply complex administrative and/or regulatory rules and statutes to determine compliance or solve problems.
• Interpret federal and state laws and regulations and understand the impact on property and casualty insurance.
• Develop and evaluate administrative policies and procedures.
• Handle high level, complex administrative issues/duties.
• Manage and coordinate multiple tasks and priorities in order to meet necessary deadlines.

Military/Veteran Information

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.
To receive a military employment preference, you must submit the required documents, as applicable, with your application. See How to Apply - Military Employment Preference .

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:
Military Occupational Specialty codes are not available at this time.

Click or copy and paste the following link into your browser to access Military Crosswalk information:
http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Insurance.pdf

How to Apply

You may apply through CAPPS Career Center or Work in Texas (WIT ).

The following information is required with your submission. Your submission must include complete:

• Employment history (month and year).
• Duties and responsibilities.
• Education.
• Certifications.
• Licenses.
• Employment questions.*

We may reject submissions that do not include all the required information.

*If you are applying through WIT, log into CAPPS Career Center to access employment questions and review your submission.

Closing Date/Time: 2026-07-15

Salary:

$4500.00 - 4500.00 Monthly