Senior Permit Technician

Job Description:

Senior Permit Technician

Description

Overview

Under general supervision, the Senior Permit Technician is responsible for leading a team of permit technicians and customer service representatives through the day-to-day operations of the permitting process. Using IPS and other software as needed, this position will be responsible for ensuring the permitting process is running effectively and efficiently while maintaining a cohesive team.

Responsibilities

• Provides direct supervision to a team of Permit Technicians and Customer Services Representatives. Ensures compliance with department policies and performance standards. Acts as first approver on permit issues raised by customers
• Provides intake, review, processing, and issuance services related to Development Services business practices. Ensures all documents necessary for permit intake and issuance are submitted, reviewed, and completed
• Provides customers with real time interaction relating to permitting information. Assists in answering customer questions and employee questions regarding permit specifics. Acts as first approver on permit issues raised by customers
• Provides general information to contractors, property owners, development professionals, and other stakeholders regarding City Ordinances and/or policies
• Develops and implements personalized training, with assistance from supervisors, for direct reporting team members with the goal of improving efficiency, accuracy, effectiveness, and overall customer service skills
• Provides personalized plan review services for residential and commercial projects. Facilitates meetings between staff, customers, and other internal departments to ensure resolution related to adopted codes. Performs completeness checks and plan reviews to assist with obtaining COO's

Position Type and Typical Hours of Work

• Non-Exempt - Full-Time
• Non rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed
• Flexibility to work evenings, weekends, and holidays is a schedule requirement
• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Qualifications

• High School Diploma/GED
• Five (5) years of experience

Licenses and Certifications

Required

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Required within twelve (12) months of hire

• ICC Permit Technician
• ICC Zoning Inspector

Required within eighteen (18) months of hire

• ICC Property Maintenance/Housing Inspector

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal Background Check: Yes
• Motor Vehicle Record Check: Yes
• Drug Screening: Yes
• Physical Exam: Yes
• Clearinghouse Query: No

Basis of Rating

A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview.

Supplemental Information

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Closing Date/Time: July 13, 2026

Salary:

23.85-0.00 USD