AMBULATORY CARE ADMINISTRATOR

Job Description:

AMBULATORY CARE ADMINISTRATOR

Description

The Position

Why Join Contra Costa Health?

The Contra Costa County Health Services is recruiting individuals to fill the Ambulatory Care Administrator position located in Martinez, California. The Ambulatory Care Administrator will be responsible for managing administrative functions of a multi-site ambulatory care system within the division of Hospital and Health Centers of the Department of Health Services. Responsibilities in this position include: overseeing personnel administration; developing and maintaining Ambulatory Care policies and procedures; analyzing statistical data and reports on services provided, overseeing the business office functions of the health centers; overseeing health center emergency preparedness activities; participating with senior administrative staff of the Hospital and Health Center division in the development of strategic plans and goals for the organization; managing contracts and grants for professional services in Ambulatory Care; providing leadership and guidance to health center managers to ensure continuous Joint Commission, Title 22 and CMS readiness. The employment list established as a result of this examination may remain in effect for six (6) months.

Typical Tasks

• Plans, directs and coordinates the day-to-day operations of a multi-site ambulatory care system through administrative support staff, including Clinic Coordinators, Appointment Unit Manager and Registration Manager
  
  
• Plans, develops and implements quality improvement programs which are consistent with the organization’s strategic plan; monitors success/effectiveness of improvement programs, including measurement of patient satisfaction
  
  
• Plans, develops and implements with other department divisions, County departments and outside agencies the delivery of joint venture or multi-service healthcare programs
  
  
• Selects, assigns, supervises and evaluates management and clerical staff; oversees personnel administration and makes recommendations on classification, disciplinary and other personnel actions
  
  
• Develops and maintains Ambulatory Care policies and procedures which include General Administration, Appointment Unit and Registration
  
  
• Analyze statistical data and reports on services provided, workload and productivity indicators
  
  
• Oversees the business office functions of the health centers, including general administrative support, timely processing of billing forms and coordination of certified-medical interpreters
  
  
• Advises managers on the interpretation and application of Hospital and Health Center policies
  
  
• Advises the Director, Ambulatory Care Services on Ambulatory Care activities
  
  
• Collaborates with the Director of Ambulatory Care Nursing, Director of Medical Staff Affairs and Medical Department Chairs to ensure that administrative process/functions adequately support and are consistent with medical and nursing practices that effect patient flow
  
  
• Collaborates with the Director of Capital Projects and staff from Finance, the General Services’ Architectural and Purchasing Division on space re-design projects and new construction projects in Ambulatory Care
  
  
• Collaborates with the Contra Costa Regional Medical Center and Health Centers’ Facilities Manager to ensure the safety and comfort of patients and employees, including the development of emergency action plans
  
  
• Collaborates with the Division of Information Technology in the evaluation of functionality of the computer systems in Ambulatory Cares Services
  
  
• Participates with senior administrative staff of the Hospital and Health Center division in the development of strategic plans and goals for the organization
  
  
• Manages contracts and grants for professional services in Ambulatory Care
  
  
• Oversees health center emergency preparedness activities and functions as the Ambulatory Care Safety Coordinator
  
  
• Provides leadership and guidance to health center managers to ensure continuous Joint Commission, Title 22 and CMS readiness
  
  
• Organizes and conducts in-service training for health center managers
  
  
• Manages all professional services contracts and grants
  
  

Minimum Qualifications

Education: Possession of a Master’s degree from an accredited college or university with a major in Hospital Administration, Health Care Administration, Public Health Administration, Business Administration, Public Administration or a closely related field.

Experience: Three (3) years of full-time (or the equivalent of full-time) experience in an administrative capacity in an acute care hospital or health care agency, one (1) year of which must have included management responsibilities.

Substitution: Possession of a Bachelor degree in Hospital or Health Care Administration, Public Health Administration, Business, Public Administration or a closely related field with two (2) additional years of experience in an administrative capacity in an acute care hospital or health care agency, may be substituted for the Master’s Degree.

OTHER REQUIREMENTS

Prior to employment, a background investigation will be conducted on all candidates. Fingerprints will be taken.

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Virtual Oral Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Oral Communication, Displaying Ownership and Accountability, Building & Maintaining Relationships, Business Process Analysis, Organization Design & Structure, Organizational Systems Thinking, and Strategic Thinking & Perspective (Weighted 100%).

The Virtual Oral Assessment is tentatively scheduled to take place via computer (remotely) during the week of July 6, 2026.

The Virtual Oral Assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at [email protected] . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 6/26/2026 11:59 PM Pacific

Salary:

$130,201.92 - $158,261.22 Annually