IT Analyst

Job Description:

IT Analyst

Description

Description

City of Forney is currently seeking a motivated and detail-oriented IT Analyst to join our team! This position will be under general supervision, providing support for the information technology systems within the City departments; performs installation, maintenance, and troubleshooting of IT systems.

If you are interested in technology and enjoy helping others solve technical challenges, we encourage you to apply!

***PLEASE NOTE: Complete the Work History section in full, including all relevant past employment. Resumes may be attached to the application however will NOT be accepted in lieu of the official application form ***

Examples of Duties

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides technical support and instruction on hardware and software applications for end-users.
• Assists users with technology-related issues; provides telephone and in-person support to users; answers technical and non-technical questions.
• Installs new hardware and software; troubleshoots and repairs computers, peripherals, and software systems; updates, creates, repairs equipment, and closes trouble tickets for each task assigned or reported.
• Monitors and reports network and server problems to the Assistant Director.
• Produces knowledge base articles on processes and procedures.
• Develops and maintains forms and checklists.
• Performs other duties as assigned.

SUPERVISION EXERCISED: No direct supervision exercised.

Minimum Qualifications

• Valid driver's license
• Associate’s degree in computer science, Information Technology, or a related field
• Two (2) years’ experience in information technology, networking, or a related field.

EMPLOYEE BENEFITS Medical Insurance
The city is self-insured and offers a choice of four medical plans through United Healthcare:

• $6,000 Deductible HSA Plan (up to a $3,000 HRA reimbursement + HSA City Contributions)
• $2,500 Deductible EPO Plan

Employee health coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates.
Dental Insurance
The city offers a dental plan through United Healthcare Dental:

• UHC DPPO

Coverage is available to all full-time employees at group rates.
Life Insurance
Basic group life insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year.

Voluntary products are also available to full-time employees and include supplemental life insurance, accidental death and dismemberment insurance, cancer insurance, and critical care.
Other City Paid Plans

• Teladoc -All full-time employees have access to TELADOC
• Short Term Disability - Provided to all full-time employees at no cost through NY Life.
• Long Term Disability - Provided to all full-time employees at no cost through NY Life.

Texas Municipal Retirement System (TMRS)
All employees appointed to positions designated to work 1,000 hours or more per year must participate in the Texas Municipal Retirement System. TMRS is a qualified tax deferred retirement plan under Section 401 of the IRS. Seven percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the city provides 2-to-1 matching contributions.
Additional Group Benefits
Other benefits are:

• Deferred Compensation plan
• Direct deposit
• Paid holidays
• Paid vacation
• Personal leave
• Sick leave
• Social Security
• Health Savings Account
• Employee Assistance Program

Salary:

$62,219.66 - $75,417.77 Annually