Health Services Assistant

Job Description:

Health Services Assistant

Description

The Job

IMMEDIATE NEED TO FILL BILINGUAL POSITIONS

The Department of Public Health (DPH) is recruiting for Health Services Assistants to assist public health professionals and medical providers with the delivery and coordination of a variety of public health services in the community and/or a clinic setting. Duties may include providing counseling and information in areas such as communicable diseases, prenatal, post-partum, breastfeed and child growth and development, parenting techniques, and basic home management skills; providing health education for clients in-person and/or remotely through telephone calls and virtually; obtaining specific information regarding health problems; assisting patients with arrangements for maximum utilization of community resources; providing assistance with scheduling appointments for program services; and assisting professional staff with care coordination as needed. Health Services Assistants may be assigned to a variety of programs across the DPH.

The resulting eligible list may be used to fill vacancies in multiple programs throughout the Department of Public Health.

For more detailed information, refer to the Health Services Assistant job description.


EXCELLENT BENEFITS

To review job- specific benefits, refer to:

Summary of Benefits
Memorandum of Understanding (MOU)


CONDITIONS OF EMPLOYMENT

Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.
Extra-Help Appointment: Incumbents appointed to extra-help (temporary employment) positions do not attain status as regular County employees . Incumbents can elect to be considered for extra help appointment and continue to be placed on a eligible list for regular status position consideration.
Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
WIC Nutrition Assistant Certification (WIC Positions only): Incumbents must successfully complete the required on-the-job training to obtain a WIC Nutrition Assistant certification issued by the California Department of Public Health within twelve months of hire.

Minimum Requirements

Education: Must possess a high school diploma or GED, or a U.S. Department of Education approved High School Equivalency Test.

--AND--

In addition to the education requirement listed above, applicants must also qualify under one (1) of the following:

Option A: Three (3) months of full-time equivalent experience directly assisting professionals in providing health or social services. Your experience must include working in a medical or social services front and back office and performing intake interviews to determine eligibility for medical or social services.

--OR--

Option B: Successful completion of a Medical Assistant (MA) program (front and back office) or Certified Nursing Assistant (CNA) program resulting in a certificate. A legible copy of the MA or CNA certificate must be submitted by the filing deadline. You may attach an electronic copy to your online application -OR- email an electronic copy to [email protected] with the Subject Line: HSA I/Certificate Attachment.

--OR--

Option C: Successful completion of the Career Path Builder Program and attainment of the Entry-Level Workplace Certificate issued by San Bernardino County. The certificate must be attached to your application for consideration

Desired Qualifications

English/Spanish bilingual skills are highly desired. For consideration of bilingual assessments, applicants must indicate bilingual ability on the application. Employees may receive additional compensation for utilizing such skills when allocated to a bilingual position, as approved by the department. Bilingual testing may be required.

The ideal candidate will possess excellent oral and written communication skills essential for effectively communicating with the public while maintaining strict patient confidentiality, convey basic privacy practice laws, ability to complete enrollment paperwork, and communicate basic health information and education; excellent interpersonal/customer service skills; basic computer skills (Microsoft Word, PowerPoint, and SharePoint); and knowledge of community resources. The ideal candidate will also have experience working with the community, engaging and supporting diverse populations.

For the Department of Public Health - Women, Infant, and Children (WIC) program, applicants who have experience working at a WIC site and/or with breastfeeding education and promotion are highly desirable.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire.

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 5/8/2026 5:00 PM Pacific

Salary:

$39,811.20 - $53,643.20 Annually