ADMINISTRATIVE SERVICES MANAGER III - COMPLIANCE & RISK - EMERGENCY APPOINTMENT (HOMELESSNESS)

Job Description:

ADMINISTRATIVE SERVICES MANAGER III - COMPLIANCE & RISK - EMERGENCY APPOINTMENT (HOMELESSNESS)

Description

Position/Program Information

Type of Recruitment
Open Competitive - Emergency

Filing Dates

Applications will be accepted from Monday, April 27, 2026, at 8:00 a.m. (PT) until Tuesday, April 28, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Tuesday, April 28, 2026, to be accepted.

Exam Number

HH1004A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing is seeking qualified candidates to fill emergency Administrative Services Manager III vacancies related to the homelessness crisis.

The position serves as the department’s head of compliance, risk management, safety, privacy, and is a key member of the department's expanded leadership team. This role has enterprise-wide responsibility for overseeing risk management across both programmatic and operational areas.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager III.

Essential Job Functions

• Plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget.
• Manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance.
• Manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; subject to concurrence of higher level management, initiates and recommends disciplinary action in accordance with Civil Service Rules and County policies.
• Prepares and/or directs the preparation of, and reviews, a variety of documents such as Board letters and memos, as well as reports and business correspondence to executive management and the Chief Executive Office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation, database and spreadsheet) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., governing boards, executive management, the Chief Information Office, County Counsel, departmental personnel, and members of the public).
• Directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis using qualitative and/or quantitative analytical methods; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure the quality, integrity, validity and relevance of data obtained for analysis and decision making purposes.
• Interacts with individuals from a variety of organizations (e.g., Board deputies, management from centralized County agencies, members from municipalities, State and federal legislative bodies, and other external agencies) to represent the department on highly sensitive, contentious and confidential issues; makes presentations, provides advice and/or consultation services, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented.
• Actively participates in the development of options, programs, services and positions that meet objectives and best balance the interests of various stakeholders; provides the highest level of technical review on the development of programs and/or policies designed to address problems or improve operations, through strategic advocacy.
• Oversees auditing activities and the ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance, as well as to ensure that processes are capable and stable, and programs are proceeding as planned; addresses emerging issues and concerns in order to develop timely, proactive responses.
• Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and the requirements of professional standards.
• Directs administrative professional and technical staff in a central human resources office and/or area providing services in regulatory compliance and risk management.
• Prepares and/or directs the preparation of, and reviews, corrective action plans; department-wide reports, which include disciplinary action, leave of absence, risk management, litigation, return-to-work, and mandatory training reports.

Requirements

Requirements to Qualify

Option 1: Two (2) years of bona-fide supervisory experience* over a unit of analysts performing assignments within one or more of the following administrative** fields: human resources, budget, finance, contracts or other closely-related administrative field*** - AND - two (2) additional years of experience at the level of a journey analyst**** or higher within one or more of these administrative fields.

Option 2: Two (2) years of any bona-fide supervisory experience* - AND - four (4) years of experience at the level of a journey analyst**** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field***.

Option 3: Two (2) years of experience at the level of a senior analyst***** or higher functioning in a consultative role in the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division, interpreting and applying County policies, rules, and regulations and providing direction, guidance, and advice to management and administrative staff in County line departments - AND - four (4) years of experience at the level of a journey analyst**** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts, or other closely-related administrative field***.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information

*Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management.

**Administrative is defined as work involving the application of a substantial body of knowledge of principles, concepts, and practices applicable to one or more fields of administration or management. While positions in this occupational group do not require specialized education, they demand the type of skills (analytical, research, writing, judgment) typically gained through a college-level education, or through progressively responsible experience.

***Closely-Related administrative field is defined as predominantly centralized field or function that could be found in multiple departments (such as HR, Contracts, budget, and finance), concerned with analyzing, evaluating, modifying, and developing policies and procedures which facilitate the work of the department; and the application of knowledge of administrative analysis, theory, and principles.

****Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas.

Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class.

*****Senior-level analyst work involves functioning in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex, and difficult analytical assignments which impact major departmental programs and administrative operations, or in central agency departments, where they are responsible for providing consultation and guidance to management in County line departments on highly complex issues and problems associated with their area of expertise.

Note: For a fuller description of senior-level analytical work, refer to Los Angeles County's Administrative Services Manager II class.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications

• Experience working for a public homelessness services agency, such as LAHSA, within the last 6 months.
• Experience ensuring compliance with federal, State, and local laws, as well as internal policies, including developing and implementing compliance frameworks, monitoring adherence, and addressing non-compliance issues.
• Experience identifying, assessing, and mitigating operational, financial, legal, and privacy-related risks, including developing comprehensive risk management frameworks, internal controls, and proactive compliance and response strategies.
• Experience overseeing or conducting audits, developing internal controls, and ensuring programs and processes meet accountability, transparency, and compliance standards.
• Experience developing, implementing, and monitoring corrective action plans, and preparing complex compliance-related reports (e.g., audit responses, litigation reports, risk assessments) for executive leadership or regulatory agencies.
• Experience developing, evaluating, and revising policies and procedures to ensure regulatory compliance, operational integrity, and alignment with organizational risk management objectives.

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [email protected] , as well as [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Emily Stranger

Department Contact Email: [email protected]

Teletype Phone: (800) 735-2929

For detailed information, please click here

Closing Date/Time: 4/28/2026 5:00 PM Pacific

Salary:

$127,316.88 - $171,577.20 Annually