Medical Social Worker (Austin Public Health)

Job Description:

Medical Social Worker (Austin Public Health)

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Under general supervision, provide medical social work services to patients/clients and families.

Job Description:

Medical Social Worker

Purpose:

Under general supervision, provide medical social work services to patients/clients and families.

Duties, Functions and Responsibilities:

• Consult with health care team to further their understanding of patient social and emotional factors.
  
• Review work for accuracy and completeness.
  
• Interview clients and/or their families to assess their psychosocial and/or resource needs.
  
• Develop and implement individual social work treatment plan.
  
• Compile data/information for reports, cost estimates, etc.
  
• Write informational reports.
  
• Refer citizens to appropriate agency or program.
  
• Record data on appropriate form/log, etc.
  
• Attend meetings as section representative.
  
• Seek and evaluate alternative funding sources.
  
• Attend meetings/seminars to stay current in job practices.
  
• Counsel individuals and/or their families to increase their understanding and acceptance of treatment, etc. and to help patient adjust after treatment.
  
• Perform other tasks as required.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of theoretical constructs of human development.
  
• Knowledge of community resources available for children's development, emotional therapy and/or support.
  
• Knowledge of crisis intervention and counseling techniques used in trauma, grief, or crisis situations.
  
• Knowledge of social work theory and techniques.
  
• Knowledge of the requirements for categorical assistance programs.
  
• Knowledge of psycho-social factors impacted by illness and disability and intervention techniques.
  
• Knowledge of federal and state program requirements for services to children, adolescents and their families.
  
• Knowledge of health education assessment, instructions and evaluation methods.
  

Minimum Qualifications:
Master's degree from an accredited college or university with major course work in a field related to Social Work OR Graduation with a Bachelor’s degree from an accredited college or university plus two (2) years of experience in a field related to counseling individuals in crisis/trauma situations.

Licenses and Certifications Required:

• Licensed under the Regulation of Social Work Practitioners Act of the State of Texas and will be required to maintain during employment.
  

Preferred Qualifications:

• Social work experience in dealing with medical care, mental health, substance abuse, and homelessness issues.
  
• Bilingual in English and Spanish.
  
• Ability to travel to multiple locations.
  
• Demonstrated experience working with communicable diseases including HIV/AIDS, Hepatitis C, and tuberculosis (TB).
  

Notes to Candidate:

Position Overview:

The Medical Social Worker in the Communicable Diseases Unit provides medical social work services and facilitates care for individuals diagnosed with HIV who are new to care or returning, as well as individuals starting on PrEP/nPEP.

This position is for community-based case management and involves working in the field and community for the majority of the time, with a clinical component. This position focuses on re-engaging individuals who are out of HIV medical care and providing case management until they achieve viral suppression.

The medical social worker will also work in the CDU Sexual Health Clinic and TB/Clinic, rotating to provide clinical medical social work services to clinic clients. The social worker in this position will also participate in monthly community outreach events with our testing and Disease Intervention Specialist (DIS) teams in areas with rising STI rates. Candidates for this position should have a Master of Social Work and an active license to practice in the State of Texas.

Austin Public Health

• This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website .
  

Important Posting Information:

• This job posting will close at 11:59 PM the day before the Job Posting Close Date listed.
  
• This posting is only required to stay open for 7 days and may close any time thereafter.
  
• We recommend saving or printing a copy of the job posting for your records. Closed posting cannot be viewed in Workday.
  

Application Submission:

• A complete City of Austin employment application is required to apply. Please provide dates (month and year) for each job history entry. While a resume may be required, it will not substitute for a completed application. Incomplete applications will not be considered.
  
• An assessment(s) may be administered as part of the interview process.
  

Electronic Notification to Applications:

Applicants will be notified via e-mail of important information regarding application status. Please ensure your email address and contact information is current and correct.

Salary and Benefits:

Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.

• Annual Salary Range is $57,970 - $70,720
  
• This position comes with a comprehensive benefits package that includes medical and dental coverage, paid sick leave, vacation and personal time, and a retirement plan.
  

Grant Funded Position

• This position is grant-funded, meaning its financial support comes from allocated funds that may be modified, reduced, or canceled at the discretion of the City of Austin or the grant provider.
  

Physical Work Location:

• RBJ, 15 Waller Street, Austin, TX 78702
  

Hours:

• Monday - Friday; 8:00 am - 5:00 pm
  

Immunization Requirement:

Austin Public Health employees must comply with the department’s immunization policy.

Travel:

This position may require travel to multiple work locations.

Tobacco-free Workplace:

The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-04-16